Brand Certified
J.Crew Factory
3.3(16 reviews)
Certified by J.Crew Factory • Jul 05, 2026
Business Details
1560 West Gray Street, Houston, TX
77019, United States
Certified by J.Crew Factory • Jul 05, 2026
(346) 586-5234
Certified by J.Crew Factory • Jul 05, 2026
https://stores.factory.jcrew.com
Certified by J.Crew Factory • Jul 05, 2026
About
Certified by J.Crew Factory • Jul 05, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Location
Certified by J.Crew Factory • Jul 05, 2026
Hours
Certified by J.Crew Factory • Jul 05, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
7/9/202610:00 AM - 8:00 PM
Reviews
3.3
16 reviews
5 stars
9
4 stars0
3 stars0
2 stars0
1 star
7
- CKClayton KingMay 31, 20265.0Staff was friendly, helpful, and attentive even though there was a large amount of people at the store! Great deals on J crew products.
- SSSarahMay 15, 20265.0Had a great experience shopping here. Dustin was extremely helpful and kept bringing different pant options until we found the perfect fit. He was patient, friendly, and never made us feel rushed. Everyone in the store was super kind and welcoming too. Really appreciate the great customer service!
- TMTy MatthewsFeb 10, 20261.0Roshen, the Store Manager has the worst customer service. 0/10 would not recommend shopping or working at this location.
- LRLaurie RJan 11, 20261.0I’ve shopped at this location since they opened last year but the experience has gone downhill recently!! The level of customer service has noticeably declined. A young associate made mention the Store Manager left and it shows! The store feels disorganized, associates seem disengaged, and getting help is either difficult or feels like an inconvenience!
Frequently Asked Questions About J.Crew Factory
What types of clothing does J.Crew Factory River Oaks offer?
J.Crew Factory offers colorful and effortless styles for women, men, and kids including J.Crewcuts, featuring clothes with various colors, prints, and patterns.
What are the regular store hours for J.Crew Factory at River Oaks?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does J.Crew Factory River Oaks provide in-store pickup services?
Yes, they offer in-store pickup services for customer convenience.
What payment methods are accepted at J.Crew Factory River Oaks?
Payments can be made using Afterpay, American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, PayPal, Samsung Pay, and Visa.
Can I schedule a private shopping appointment at J.Crew Factory River Oaks?
Yes, private shopping appointments are available; you can call the store to schedule one.
Where is J.Crew Factory located in Houston?
It is located at 1560 West Gray Street, Houston, TX 77019, USA, in the River Oaks area.
What nearby stores can I visit for additional shopping options around J.Crew Factory River Oaks?
Nearby shopping options include Carter's for children's clothing, T.J.Maxx, HomeGoods, and Marshalls & HomeGoods for clothing and home goods.
Are there any nearby dining options close to J.Crew Factory River Oaks?
Yes, nearby dining options include Cafe Ginger, SUBWAY, Romanos Pizza, Mama Fu's Asian House, and Coffee Oasis.
What nearby wellness and beauty services are available near J.Crew Factory River Oaks?
You can visit European Wax Center for waxing, Massage Envy - River Oaks for spa services, Immaculate Nails Salon, Palazzio Nail Lounge River Oaks, and Q Nails & Spa River Oaks for nail and beauty treatments.
How can visiting nearby River Oaks Plaza benefit my shopping experience at J.Crew Factory?
River Oaks Plaza is a shopping center nearby where you can explore additional stores and services, making it convenient to enjoy a full day of shopping and dining around J.Crew Factory.
Brand Certified Facts from J.Crew Factory
This information is certified by J.Crew Factory and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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