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J.Crew

4.1
(101 reviews)

Business Details

(713) 552-0797

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
4037 Westheimer Road, Houston, TX
77027, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.1
101 reviews
5 stars
63
4 stars
18
3 stars
3
2 stars
2
1 star
15
  • AG
    abe gonzalez
    2 days ago
    5.0
    Staff were very nice and extremely helpful. Sales associate Riley was very accommodating and eager to help. This experience was night and day to what I’ve experienced in the store before, so props to management for getting the right staff or the right training. Thanks Riley and Jamia ⭐️⭐️⭐️⭐️⭐️
  • IM
    Isis Martinez
    Jul 7, 2026
    1.0
    Hoy visité la tienda para comprar un pantalón en oferta. La vendedora me atendió bien, pero al salir del vestidor percibí una actitud incómoda por parte de tres empleados. Después de que pagué, todos se retiraron. Esa situación me hizo sentir observada y tratada con prejuicio. Fue una experiencia incómoda y desagradable. Un negocio depende de los clientes, que deben ser tratados con respeto. Nunca más los visitaré que Dios se lo pague.
  • IG
    Isaac gonzalez
    Jun 18, 2026
    5.0
    Patrick is the best! He helped me style a couple of my clients and made the experience so easy and smooth! If you go please ask for him. Although the entire store is sweet!
  • GG
    Grant Gray
    Jun 11, 2026
    1.0
    Just got greeted, that’s all. From then on, I couldn’t get the attention of any sellers in the store, even after walking both the men’s and woman’s department twice. Sellers stood in a circle fawning over a white woman in her 50s deciding between two ugly raffia bags. Called the store to express my frustration and was told that they noticed I was upset but didn’t address it. They then basically said I wasn’t helped because I wasn’t as important as the other woman who was shopping, which is a crazy thing to say to someone after they’ve had a bad experience in your store.
  • TM
    Tyrez McCain
    Jun 8, 2026
    5.0
    Korey and Donovyn delivered outstanding support during my visit. They were knowledgeable, attentive, and made the entire experience smooth and enjoyable. Their professionalism and skill reflect the high standard of service I expect from J.Crew.

Frequently Asked Questions About J.Crew

What are the operating hours for J.Crew in Highland Village, Houston?

J.Crew in Highland Village is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does J.Crew Highland Village offer in-store pickup services?

Yes, J.Crew Highland Village offers in-store pickup services for your convenience.

Brand Certified Facts from J.Crew

This information is certified by J.Crew and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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