Best Buy Outlet – Houston

Reviews

• BB

  Blankm “blankie” Blankg

  May 9, 2026
  3.0
  If you're looking for a deal on electronics, this is the place. I found an open box tv worth $300 for only $90. No customer service anywhere to be found, so slightly frustrating. But the deals are there, you just got to look.
• B1

  Beta Boyz 1.0

  Apr 28, 2026
  1.0
  Item didn't not arrive on date best buy said it would, can't speak to a person over the phone only a useless AI bot, had to go to the store in person to find out item had not arrived on time and no one could say when it would get there?! What a waste of time. I requested to cancel order and get refund.
• VG

  Victor Gallardo

  Apr 25, 2026
  5.0
  Want to please my gratitude upon my experience shopping here, I had a great experience thanks to Valeria excellent customer service she was friendly, well communicated ,and as to willing to help not just me but others with care and patience meeting my expectation how worker should treat there customer making everyone feel welcomed and valued, and you can tell she takes pride in her work, Upon her well personality her positive attitude and dedication truly stand out.
• CE

  Crafting Designs by Elva

  Apr 24, 2026
  1.0
  Honestly, If I could give ZERO stars, I would. We walked in there to buy a new fridge. We found it, paid for it, scheduled a delivery for the following weekend. They came to haul my old fridge but not to deliver the new one. They claimed that they didn't have it. No one from Best Buy gave us a courtesy call to inform us that our fridge was not going to be delivered. I spoke to Best Buy customer service and they rescheduled my delivery for the following weekend. They never showed up and gave me some excuse that the fridge never arrived to the warehouse. Again, no courtesy call. They rescheduled my delivery AGAIN... and yes, they never came, no courtesy call, by then I was absolutely fed up with the way this company was treating me and if I kept on rescheduling, I would get my fridge at the end of the year. I cancelled my entire order right there an then, I was told that I would get my refund within the next few days. I did, 2 separate refunds. One for the tax paid, and the other one for the fridge and delivery. Never again doing business with this company.
• JC

  jaque chardonnay

  Apr 15, 2026
  1.0
  went in today planning to spend about $1,000 on a new microwave and TV, but I walked out empty-handed. The customer service was non-existent. There were several sales associates on the floor, but they were all huddled up talking to each other and seemingly ignored customers waiting for help. To make matters worse, many of the items on the floor were missing price tags entirely. The prices I actually did manage to find were definitely not what I would consider "outlet" or clearance deals. If you are looking for helpful service or actual bargains, don't waste your time at this location.

Frequently Asked Questions About Best Buy Outlet – Houston