ALO

Reviews

• YH

  Yasmin Hernandez

  May 12, 2026
  1.0
  Asked associate for a certain item and she said she didn’t know. Then she asks another associate and she just shrugs. So i go ahead and ask for another item and they just point towards the back. I have gone to that store before and never had issues. Dont know why nobody was willing to help out.
• AP

  Allen Parker

  May 10, 2026
  2.0
  I like the brand. But the customer service in this store is seriously lacking, consistently. Of the comparable brands (Lulu, athleta, Vuori, etc), this store has the WORST customer service of them all. Staff are consistently unpleasant, unhelpful, and unprofessional. Again, not a one-off issue. Almost makes you not want to buy from the brand when I can spend the same amount or less with other brands and get customer service that is light years ahead of Alo’s.
• MG

  Marisol Garcia

  May 8, 2026
  1.0
  No compren aquí !!! Desastre total, espera para probarse 40 m , espera para pagar 50 m . Es una locura sino están preparados para tanto flujo de gente que cierren , esto es una locura entras sano y sales con 20 virus de tanta cantidad de personas que hay en el lugar .😡😡
• HS

  Hugo Sheng

  May 2, 2026
  1.0
  How do I leave a zero star review? Long check out line (took over 30 minutes). By the time I was 1st in line the store employee decides to split the single line into 2 bringing people from the back half of the line to the new line. Then 10 minutes later they start a 3rd line while I am still waiting for whatever is taking my inept cashier way too long to resolve. No apologies, no acknowledgement for their incompetence and making customers wait for so long. Zero customer service, will never shop here again.
• EL

  Elizzy Lue

  Apr 27, 2026
  5.0
  Had a pleasant experience today. I came in when the store first opened. Everyone was nice and very helpful. They couldn’t find the size I was looking for so they offered me 2 day shipping so my order would arrive to me by the date needed. My hair is red and the rinse came off on one of the shirts I tried on. The customer service agent didn’t approach me, make a big fuss or deal or make me feel awkward. Everyone in the store gets a special thank you from me💕

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