Edible Arrangements

Reviews

• JR

  Jennifer Ribakovs

  Sep 14, 2026
  1.0
  I ordered an arrangement to be delivered to my daughter in college for her birthday. I also paid extra since the delivery was out of range. My daughter never received an order. I emailed to inquire. The store called my daughter. They told her they tried to deliver, but no one answered the door. Yet, they didn’t call her or myself to let us know. (Again, this is a college dorm, which was even noted on the order.) According to my account, this order never went out for delivery. The lady on the phone was rude and told my daughter that she would need to drive and get her order. (12 miles). I then called the store. The lady was once again rude. She told me my daughter needed to come get the order or she would charge me again to deliver. I said her birthday was yesterday so I would like to cancel. I was rudely told that she would not give me a refund. I have contacted corporate and I really hope they make this right. The customer service at this store was awful. I would not recommend ordering from here.
• JJ

  jamond jones

  Aug 5, 2026
  1.0
  I am extremely disappointed with my recent order and the overall quality of the delivery service. I ordered flowers and chocolate-covered strawberries with the expectation that they would arrive fresh and in presentable condition. Unfortunately, the order did not arrive until the following day, and when it was received, the flowers were already wilted and dying, the chocolate was melting, and the strawberries did not appear or taste fresh. Additionally, the card that was supposed to accompany the order was missing, which was especially disappointing considering this was intended to be a thoughtful gift. The delivery experience was also unacceptable. The driver left the items sitting on the ground outside without ringing the doorbell, knocking, or making any attempt to notify the recipient that the delivery had arrived. This likely contributed to the poor condition of the items. Given the condition of the flowers and strawberries, the missing card, delayed delivery, and lack of proper delivery notification, this order did not meet reasonable expectations for the service I paid for. I am requesting that this matter be addressed promptly and that an appropriate refund or replacement be provided.
• JG

  Jerome G.

  Jun 30, 2026
  5.0
  I want to give 5 stars to Maria and Elvia. I received the best customer service from these 2 ladies. They took great care of me and made sure that I had what I needed to surprise my wife. I Tully appreciate both ladies. Thank you again for all of your help today.
• DJ

  Dee Jenkins

  Jun 29, 2026
  2.0
  Ordered flowers and sweets for a small gift on my anniversary and this is what was received. Flowers were decent at least.
• KR

  Kristina Renick

  May 28, 2026
  1.0
  Ordered an arrangement for mother’s day to be delivered to my wife at work on mother’s day. I checked around noon and it showed they were two stops away. It showed two stops away for the next almost 6 hours. It says on the website that they deliver to businesses by 5 on holidays too. The arrangement didn’t arrive til right before 6 pm. I watched the whole afternoon while the website showed it to be two stops away as they drove all around Killeen. Needless to say my wife didn’t get her arrangement til the next day because she got off work at 5.

Frequently Asked Questions About Edible Arrangements