Polo Ralph Lauren Outlet Stores

Reviews

• DJ

  De’Leslie Jackson

  Jul 11, 2026
  5.0
  I’m giving a five because the customer service was top tier!!! Best from any location, and I’ve been to a lot of them. Anytime we go to a new city, we always stop at one and collect a coffee mug. I will say that this store had the least sale options for clothes. The clearance for a factory store was surprisingly very low, not just out of things but the Amount of items that were on sale. There’s more polo on sale at Dillards. But all in all, they were really accommodating when we needed help. Very direct, and made eye contact, which is very important to me in customer service.
• ST

  Savage Thoughts

  Jul 8, 2026
  5.0
  SET IT OFF WHEN YOU SHOP AT POLO RALPH LAUREN STORES!! RALPH LAUREN IS ONE OF THE BEST SHOPPING AND CLOTHING BRANDS AROUND 💯💯💯💯💯💯💯!!! RALPH LAUREN HAS A TON OF INVENTORY THAT COULD EASILY SELL OUT THE STORES!!! RALPH LAUREN IS FAMOUS!!!
• NN

  n0wii

  Jun 22, 2026
  1.0
  I am very disappointed with my recent return experience. After bringing my return to the store, I trusted that the item would be processed correctly. However, an employee failed to place the new return shipping label on the package. Because of this mistake, the package was sent back to my home instead of being returned to Ralph Lauren as intended. This error caused unnecessary delays, extra trips, and a great deal of frustration on my end. I had to spend additional time resolving an issue that should have been handled correctly the first time. Throughout the process, communication regarding my refund was unclear, leaving me uncertain about when I would receive my money back. For a company with Ralph Lauren's reputation, I expected much better attention to detail and customer service. A simple mistake by an employee created a lengthy and stressful return process that could have easily been avoided.
• AF

  Ashlee Fernandez

  Jun 20, 2026
  1.0
  For Father’s Day weekend, if you spend $200 you get free embroidery on World Cup shirts. I made the purchase and I’m standing in maybe 1 hr line and when it’s finally my turn I’m looking for a specific flag that they don’t have. I ask if they could add to the shirt and she says no, I said well i wish you would have explained before, she said if you don’t want them go return your purchase. Very bad customer service.
• JR

  Jason Ruiz

  May 27, 2026
  5.0
  Cute selection of clothes that’s very stylish for both men and women! Everyone in the store was so nice and helpful especially Ms. Kierra, she went the extra mile to check sizes in the back for me and found just what I needed.