Lark & Owl is an independent bookstore, gift shop, and retail experience, founded by women, in historic Downtown Georgetown, Texas. Our mission is to meet the needs of our customers by creating an inviting space for community, conversation, and books.
Our commitment to a diverse and inclusive community is reflected not only by the books on our shelves, but by the voices in our store, and we recognize that our number one asset is our employees, whose knowledge, enthusiasm, and sense of service is the biggest contributor to the success of our mission.
Alouette Bistro is located inside Lark & Owl Bookstore and is partnering with Sanctuary Holistic Kitchen to provide fresh & healthy food options!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.