Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 2601 Preston Rd. in Frisco, TX or shop the collection online.
They dont open on time, been waiting for 30 min.
Its 10:30 am morning, still closed.
MG
Matha Goram
Apr 25, 2026
3.0
The standard trap "Buy One Get 50% Off 2nd item" is overworked here.
SS
Sonia
Apr 24, 2026
1.0
I had a really disappointing experience at the Express store in Stonebriar Mall. One of the employees was extremely rude and unwelcoming.
I noticed she was greeting and being friendly to customers who were dressed up or carrying designer bags, but she completely ignored me. I was dressed casually, and it honestly felt like I was judged based on my appearance.
Customer service should be respectful to everyone, regardless of how they look. This experience left a bad impression, and I won’t be shopping here again.
WW
wood1444
Apr 17, 2026
5.0
Jada came through clutch helping me find the perfect style of jeans I was looking for for going out tonight!
KB
Kristina Blackwell
Jan 15, 2026
1.0
I can’t find the store in the mall. And this mall has no maps so there is no way to figure out where the store is. And whenever you call the store, you get a really weird messaging service instead of a real person who could help me find the store. I don’t know maybe it’s a really nice store, but I never did find it.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Stonebriar Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
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