ALO

Reviews

• CC

  Cherry Cheung

  Aug 7, 2026
  5.0
  There is a woman always smile, and say hi, bye. And the hats and clothes are super good
• TS

  Taylor Smith

  Jul 27, 2026
  1.0
  I had a very disappointing experience at the ALO store in Stonebriar Mall. I came in fully intending to shop, but I waited about 15 minutes before anyone offered to help me. While I was waiting, I ended up having to Google information about the products myself because there was no one available to answer my questions or help me. Even after I found associates to assist me, I kept having to search for someone because no one followed up or stayed engaged. One associate, Allison, checked the stock for an item I wanted, but she came across as annoyed by my request. When the item wasn’t available, she didn’t offer any alternatives, styling suggestions, or recommendations she simply ended the interaction. I ended up leaving without purchasing anything because I didn’t feel welcomed. For a brand with premium pricing, I expected much better customer service. I walked in ready to spend money, but instead I left feeling like helping customers was an inconvenience. Unfortunately, I won’t be returning to this location.
• RM

  Ron M

  Jul 6, 2026
  5.0
  Love the new store and team!!