JCPenney

Reviews

• JK

  Julianne Koozer

  Aug 22, 2026
  2.0
  Really disappointed with my experience here. I went to return a perfect shirt purchased last week. Never worn never washed- but they refused the return. I was okay with that but what was disappointing though was the managers lack of customer etiquette(?). She was pretty rude.
• HG

  Hany Girgis

  Aug 7, 2026
  4.0
  The place is very nice and they have good promotional offers. Unfortunately, I couldn’t find what I came for this time, but I’ll visit again when I have more time. Overall, the store is good and has plenty of items.
• BM

  Brooke M

  Jun 17, 2026
  5.0
  Urania was an excellent saleswoman and so helpful to me in finding what I needed (and more!). The staff here is really wonderful.
• SJ

  Sara Jamil

  Jun 7, 2026
  1.0
  went today for pink sticker shopping and on boys section it was labeled as $3 on pink stickers but as i went to checkout the manager took pink tag off from one of ninja turtles jacket i got and it had pink sticker on it and told me i will only sell on full price. i asked if you can still honor it since it was at cleanece and had pink sticker on . so rude staff and seems like racism to me . i will never go back be careful
• EG

  Erin Gomez

  Jun 4, 2026
  3.0
  I've had multiple haircuts at this location and had the worst experience weeks ago. However recently we had another bad experience recently. We usually book with a girl named London and she is phenomenal! She listens to what we like and gives us the best haircuts. However, when we don't book an appointment and end up getting someone else to cut our hair it's always end up a disaster. One stylist only asked what I wanted once and didn't talk to me for the rest of my appointment and gave me something I did not ask for. She even dropped her sheers- multiple times- and didn't clean them before using them on my hair again. She also used product on my hair without asking and used so much of it my hair felt and looked disgusting and greasy for a week. This more recent time, my mom got a haircut by someone else and she had to argue with a stylist about the type of haircut she wanted and even after telling the stylist she wanted it shorter the stylist did not comply and even ended up picking my mother ears and ripped off a skin tag on her neck. She also used product on my mother's hair without consent and styled my mom's hair without asking if it was okay, making her haircut more expensive. None of this is on London. We love London and will continue to come back only when she's available in the future.

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