The Arbors on Preston Road is situated in the midst of one of the most affluent neighborhoods in the Dallas/Fort Worth area, with close proximity to Bent Tree and Preston Trails Country Clubs. The Arbors on Preston offers specialty restaurants and services in an outstanding open-air center and a beautiful lake setting. This 244,180 square foot facility is positioned along one of the most prominent retail corridors in Texas. Its prime location borders the expanding far North Dallas and Plano communities. With convenient accessibility and the strong draw of anchor tenants, The Arbors on Preston is positioned to be one of the most heavily traveled centers in the area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.