Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
They are not friendly when you come into the store, only to certain people. I have spent my last dollars at this store. I know when I am not welcome or wanted in a store. Customer service bad.
JJ
Johanna
Jul 20, 2026
1.0
I highly suggest you fire every single person in this location. I walked in and plenty of store workers watch me come in, completely ignore me. Not one of them said hello and I passed them up several times. I apologize, but the only one that smiled at me and said hello to me was a black lady with her hair pulled back. If you want people to continue to shop at your store, I highly suggest you replace the frowns. I don’t think I’ve ever walked into a store and was treated this way before.
AR
Amanda Rhodes
Jan 26, 2020
5.0
Kaiser offered us information about promotions and was extremely friendly during our time at the store. First time going to this location but I will visit again!
What types of clothing and accessories does J.Crew Factory at Park Lane offer?
J.Crew Factory at Park Lane offers colorful clothing and accessories for women, men, and children, including women's swim, men's suiting, kids' Crewcuts, flagship denim, and fashion accessories.
What are the regular store hours for J.Crew Factory at Park Lane?
The store is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does J.Crew Factory at Park Lane provide in-store pickup service?
Yes, J.Crew Factory offers in-store pickup for online orders at their Park Lane location.
What payment methods are accepted at J.Crew Factory in Dallas?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the J.Crew Factory store at Park Lane wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I schedule a private shopping appointment at J.Crew Factory Park Lane?
Yes, private shopping appointments are available by calling the store to schedule.
What is the contact email and phone number for J.Crew Factory at 8020 Park Lane?
You can reach the store via email at store.173@jcrew.com or by phone at +1 469-232-4563.
Which nearby coffee shop can I visit before or after shopping at J.Crew Factory?
Starbucks is located nearby and is a great place to enjoy coffee before or after your shopping trip at J.Crew Factory.
Where can I find eyewear or an optometrist close to J.Crew Factory at Park Lane?
Visionworks and Switalski Eye Care, both eyewear and optician services, are close to J.Crew Factory, helpful if you want to combine shopping with eye care needs.
Are there dining options near J.Crew Factory at Park Lane for a meal or casual bite?
Yes, nearby dining options include Chipotle Mexican Grill for Tex-Mex, Zoës Kitchen for Mediterranean cuisine, Crisp Salad Company for salads, and I Love Juice Bar for smoothies and vegetarian options.
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