ALO

Reviews

• BM

  Bee Mindful

  Sep 25, 2026
  1.0
  Terrible experience here. I’ve called over the phone and was passed off twice to another associate after being on hold for a while. I went into the store a few times now. No one greeted me. I asked to speak with a manager and a male associate said there were no managers available. I’ve observed the service in this store over the last few weeks. It’s absolutely disgusting. None of the workers tend to you. Additionally, every minority that I’ve seen walk in is not provided equivalent customer service to non-minorities. I’ve gone to multiple locations over the last few months. I can truly say this brand does not care to cater to minorities.
• EM

  Emma Muhleman

  Sep 2, 2026
  5.0
  Best Alo store in the DFW area. Always the best stocked, hands down go to this ALO. I’m a VIP so trust me, I’ve spent enough time and money across all 4 locations in DFW, and this ALO in NorthPark is the best. Clearfork delivers with a close second.
• SS

  Selena

  Aug 24, 2026
  1.0
  Went to the private shopping event and when I saw a sweater I wanted but not in stock I asked how long would shipping take, the guy associate said “ well with all access which you don’t have “ did not have my account pulled up to even know anything. Just rude.
• AR

  Alayjah Robinson

  Aug 15, 2026
  1.0
  no I’m extremely disappointed with my experiences at Alo. At every location I’ve visited, I’ve felt ignored, unwelcome, and treated differently from other customers. Employees often help other shoppers before acknowledging me, and I’ve rarely been greeted or offered assistance. Because this has happened repeatedly across multiple locations, it has left me feeling as though I’m being treated differently because of my race. While I can’t know the intentions of the employees, the pattern has been upsetting and has made me feel unwelcome as a customer. Everyone deserves to be treated with respect and given the same level of customer service. I hope Alo takes concerns like this seriously and works to create a more inclusive and welcoming experience for all customers.
• KD

  Ky Doza

  Aug 1, 2026
  1.0
  I visited this store on July 26th. My son and his friend wanted to buy something here. I let my son and his friend browse around and I decided to keep busy on my phone, responding to msgs etc I am not interested in ALO! I immediately get stared at and workers come by and just look to "see" what I'm doing, I am standing STILL and just keeping busy replying to msgs. I eventually find a bench inside the store where I can seat down while my son tries something on, then immediately after sitting down I get a worker who came to stand right in front of me to watch what I was doing, again, I am minding my own business, I was sitting by the shoes facing a wall, the worker STANDS RIGHT IN FRONT OF ME AND FACES ME FOR A WHILE and then leaves then another worker comes and does the same thing, I was being inappropriately racially profiled, the workers thought I was there to STEAL?! LIKE GET A GRIP! I AM NOT INTERESTED IN "ALO" SADLY MY SON IS! I WAS DEFINITELY MISTREATED AT THIS RAGGETY STORE BY THESE RAGGETY WORKERS.