JCPenney

Reviews

• DR

  David Rodriguez

  Aug 21, 2026
  5.0
  JC Penny's is still a very great store to go shopping for many items clothing, bedding, jewelry, appliances etc. Decent prices and great sales discounts. It's a relaxing atmosphere.
• SL

  Stageonia Lewis

  Jul 20, 2026
  5.0
  Ms Malynda did an amazing job with my wash, blow out and silk press. We cut about two inches off. She was gentle, kind, and patient with me because I decided last minute that I wanted a silk press and not just my hair blown out with the dryer. I was so surprised that my 4c hair could last but Ms Malynda did an amazing job with my entire service and now I will always come back so she can help me have healthy natural/ textured hair. I am so happy I found her! The ladies Ms. Sarah and Ms. Michelle at the check in counter were super sweet and greeted me with smiles and professionalism.
• ET

  Emily T

  Jun 27, 2026
  1.0
  Poor guy was by himself!!! I went downstairs to return as he was super busy this location only accepts returns upstairs (I was unaware) As I was waiting his line they were blowing his phone up by telephone and announcing on walkie that they were trying to reach him! Ladies downstairs were literally just standing there and I let them know I came down a it was so busy!
• RL

  R L

  Jun 11, 2026
  1.0
  I got to JCPenney about four waited checked in and waited and nobody came so I went ahead and started calling the number called and called. Nobody would answer the phone. I did everybody. I did every department finally got jewelry. She finally sent me to somebody I couldn’t walk into the store. I’m in terrible pain. I have a bad back so I did curbside so now they just need to send me my order to my house cause I can’t make it back there again I live way out in Sandy Creek so I would appreciate them sending back my order to me.
• DC

  Diane Clark

  Jun 8, 2026
  5.0
  Michelle is TOP NOTCH! She is very precise and accurate with everything she does on my hair ---cut, color, highlights, and style. She has taken me through 3 transitional hairstyles in the last 2.5 years and I never come out looking bad. Today is no exception! She used my equipment (curling iron) and showed me how to position it, as well as how to blow dry with a round brush. Excellent work. I would also like to acknowledge Antoinette for her work with my sister-in-law. She corrected many little mistakes since my sister-in-law was trimming her own hair for a while. For the next few days, I heard my SIL say she just LOVED her haircut. It did look very nice! JC Penney Salon is kept clean and tidy by everyone who works there. One thing I've noticed the last few times is what a great job their new Manager is doing. Personally, she was exceptionally KIND to me and let me purchase the last neck fan on the shelf one day, although she had already claimed it before I came in. Always polite and positive, she is a great role model and sets a very positive tone for the stylists and the customers. Overall this team really shines. Well done Salon staff!