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The Boot Jack first opened its doors in 1976. Their owners at the time, George and Joy Masso, felt that a quality product was at utmost importance and decided to build a company based on that vision. Today The Boot Jack continues to deliver on that promise by offering the highest quality products without cutting any corners.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.