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Ray-Ban

3.8
(61 reviews)

Business Details

(512) 287-7402

About

Sunglasses StoreFashion Accessories StoreRay-Ban
RAY-BAN: Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations.

Location

Ray-Ban
1011 South Congress Avenue, Austin, TX
78704, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.8
61 reviews
5 stars
38
4 stars
3
3 stars
3
2 stars
3
1 star
14
  • EV
    Edward Varipapa
    Apr 28, 2026
    2.0
    A glorified pick up locker for online orders that happens to do walk-in purchases. Do not expect anything further. Staff cannot answer questions on warranty, customer service numbers, or really anything other than by the book sales.
  • DH
    Darryl Hanna
    Mar 30, 2026
    5.0
    Had my glasses adjusted by Angela. She gave exquisite service. Watching her work felt like stepping back into a Renaissance sculptors studio. The way she handled the frames, careful, precise, almost reverent, like a sculptor shaping marble into something meaningful. Every adjustment was intentional. What I walked in with was bent and slightly off, what I walked out with felt balanced, aligned, and somehow… elevated. There’s something rare about someone who treats a small, everyday task with that level of care. It wasn’t rushed, it wasn’t mechanical, it was craft. And I could feel it. Someone give this woman a raise.
  • TS
    Thair Shaker
    Apr 4, 2025
    5.0
    Great service. Pls ask for Angela. A very professional service
  • MM
    MB
    Jul 22, 2023
    1.0
    Extremely rude customer service. Delivered my Ray Ban aviators with a slight tilt to the frame. However, they refused to acknowledge the same. The customer associate was not ready to offer a replacement, despite me being within the 45 day purchase window.
  • VL
    Victor Lopez
    Jan 30, 2023
    5.0
    Not sure where the "rude customer service" reviews are coming from because I had the best experience. I went in to get my nose pads replaced and my 5 year old Ray Bans feel brand new. It took 10 mins and free of charge. Not sure what other's expectations are but It doesn't get better than that.

Frequently Asked Questions About Ray-Ban

Where is the Ray-Ban store located in Austin?

The Ray-Ban store is located at 1011 South Congress Avenue, Building 2, Austin, TX 78704, USA.

What are the Ray-Ban store hours on weekdays?

From Monday to Friday, the Ray-Ban store is open from 10:00 AM to 7:00 PM.

Brand Certified Facts from Ray-Ban

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Certified August 23, 2026Yext Knowledge Graph
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