J.Crew Factory

Reviews

• YV

  Yevhen V.

  Jun 8, 2026
  5.0
  Good store and customer service was actually good
• WP

  Wesley Phillips

  May 31, 2026
  5.0
  Love it!!
• TW

  Tree Wilson

  Feb 25, 2026
  5.0
  The staff is very kind and knows their stuff! I went in after grabbing a bundt cake next door, just to check it out. They were extremely helpful and even started a fitting room for me while I looked around.
• KC

  Kelly Custer

  Oct 12, 2025
  5.0
  Awesome crew
• LJ

  Lisa Jacob

  Aug 9, 2025
  5.0
  Nick and Sara helped my son with back to school shopping. They were patient and taught my son how to wear the clothes and pair pieces together. This was the first time my son enjoyed shopping for clothes. Nick is so awesome! He always helps me pick outfits from fun to professional and even helped me pick a dress to wear to the White House. Rebecca helped us checkout. Everyone is attentive ,kind and helpful. This is one of the few stores that still give great customer service. I love shopping at J. Crew Factory Store and am so glad it is in my neighborhood. I will be shopping there a lot!