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J.Crew

3.7
(42 reviews)

Business Details

(512) 329-6447

About

Clothing StoreWomen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
2901 South Capital Texas Hwy, Austin, TX
78746, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

3.7
42 reviews
5 stars
20
4 stars
7
3 stars
5
2 stars
2
1 star
8
  • NB
    Nicholas Borjas
    Jan 4, 2025
    1.0
    I called to ask if they had any small button-up short sleave t-shirts on sale today. The service lady said, "You'll have to come and find out yourself." I am a dad, and I only go to a store with a plan by making sure they have the item I was looking for so as not to waste time on the road with my toddler. Cold customer service.
  • PC
    Patricia Clinton
    Dec 21, 2024
    5.0
    Yay!
  • LM
    Lisa Morlan
    Dec 2, 2022
    1.0
    Well the manager wanted to avoid the hit of a refund towards the stores production, so she said let’s just cancel your order. Sure, fine (assuming that’s the same thing as a refund). Nope. 1) she didn’t end up cancelling my order and 2) I didn’t get a refund. I never received an email (as I was assured I would) confirming the “cancellation” and there’s no proof I returned the items. Shady business and inexperienced staff. When I called after leaving the store with a concern that the transaction processed on my card and wasn’t just pending, they told me to just contact customer service, which is where I realized the headache they had caused. DON’T BOTHER PICKING UP ONLINE ORDERS FROM THIS STORE OR TRYING TO RETURN ANYTHING.
  • BD
    Barbara Deane
    Jan 28, 2021
    5.0
    Went to the mall last night (Wednesday) and it was pretty quiet. I had just been in a store next door and had to walk up to the salesperson to get her attention away from her cell phone. But in J Crew I was immediately greeted but a friendly young woman who asked if she could help me and engaged in a little friendly conversation. I told her I was just looking so she directed my attention to a few new items and then allowed me to wander around. She checked back in with me to point out the soft cashmere sweaters. Great service!

Frequently Asked Questions About J.Crew

Where is the J.Crew store located?

J.Crew is located at 2901 South Capital Texas Hwy, Space H05B, Austin, TX 78746, USA, inside Barton Creek Square.

What are the J.Crew store hours?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from J.Crew

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Certified October 11, 2026Yext Knowledge Graph
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