Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 2901 S Capital Of Texas Highway in Austin, TX or shop the collection online.
Explore offerings from Express on 2901 S Capital Of Texas Highway in Austin, with popular find your fit., best dress list, men's jeans, and women's jeans available at this location.
The lady manager that was working at the Barton Creek Mall In Austin TX between the hours of 3-5 on Sunday October 8th, made an elderly Mexican lady who spoke no English cry at the checkout stand.
The customer wanted to use an expired birthday coupon from September and she asked for my help to translate. The manager never once looked at me but asked me to stay out of the conversation she told me she understood the customer and didn’t need my help but I told her the customer asked me to translate the manager then said she (the customer) just doesn’t get it and I said well if you turn your frown upside down and smile that’s the universal language in customer service for “I’m sorry, but I understand your frustration.” She then told me to leave her store and I said I will as soon as I pay $309 then I’ll exit gladly. The poor customer left in tears and I couldn’t wait to walk out.
Now my only regret is having paid that much money and that adds to her success. If she could have simply smiled she could have made the customer felt heard. You can say “no sorry that coupon has expired” by exuding graciousness. That’s what makes a manager awesome. This truly ruined my day- being rude because a person doesn’t speak English isn’t okay… it’s RACIST.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Barton Creek Square hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
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