Edible Arrangements

Reviews

• DD

  Deonna Demps

  May 10, 2026
  2.0
  Ordered a Mother’s Day arrangement and it took them all day to deliver I understand they can deliver up to 7pm at night but that doesn’t mean they actually should I made this order 2 days in advance to make sure that it will get delivered on time I called the store 4 times to get a eta and nobody is picking up I’m not even understanding why corporate stills allow this location to be open especially after seeing the reviews but none the less this will be my last time ordering from them
• AR

  Amber Roberts

  May 8, 2026
  1.0
  Husband ordered an arrangement for me for Mother's Day and it arrived warm and gross. We called the store 10+ times over the last couple of days with not a single person ever answering the phone. **Finally spoke to someone and they use a 3rd party delivery service. Sounds like that's a large part of their issue but freshness is not guaranteed and I would not suggest ordering from here.**
• GG

  G

  Apr 12, 2026
  1.0
  Garbage these strawberries did not have any decoration on them no white lines no black lines no nothing and they were all scattered in the box. The tops look like crap. It look like a two-year-old dipped them and threw them in a box. I just spent over $100 For some cupcakes that looked dishevelled in a box of strawberries that were just thrown together in a box I expect Customer service to do something about this. There’s so many bad reviews. It’s time somebody does something about this. It’s not fair. We spend good money and edible arrangements is not cheap and we get shady service. Your head office will be hearing from me.
• PM

  Peggy Marron

  Apr 6, 2026
  1.0
  I ordered 2 Easter arrangements on March 25 to be delivered Sat April 4 to my daughters. One in Chicago and one in Austin. The store in Chicago delivered a beautiful arrangement on the correct day. We received notification that it was delivered and my daughter also received delivery notice. My daughter in Austin never received anything nor did we receive any kind of notification except for the order confirmation. As the store was closed on Easter Sunday, I called Monday. I was told that their "3rd party deliverer" had cancelled so they had called my daughter "multiple times" to see if she could pick it up. She had checked her phone throughout the day waiting for the delivery and had no missed calls. When I explained that, they then said that they had called multiple people that day so she really couldn't say if they had actually called her or not. But anyone they couldn't reach, they cancelled the order and would get a refund. There was no notification whatsoever. We would not have even known what happened if I hadn't called. I also had my credit card info available and explained that there was no refund. She said it would take 7-10 days. It only took a minute to charge for the order that they never delivered but it will take 7-10 days to get a refund! There was no apology or any acknowledgment whatsoever that this was terrible customer service or company policy. I would never use this location!! We have ordered from Edible Arrangements many times in Chicago, NJ, DE and have never before had a problem. But I will now be very hesitant to ever use this company again. Corporate needs to take a serious look at how this location is run. This seems to be a very common issue there.
• CO

  Connie Ornelas

  Apr 6, 2026
  5.0
  Very happy with this location. I ordered this for my aunt on the birthday of her daughter, my little cousin who passed from cancer when she was 5 years old. She also shares the birthday with our grandmother who is also no longer with us. So can be a very tough day in our family.. had to call early in the morning because I clicked out and did not have the tracking information. Everyone who handled the order from the first phone call was absolutely amazing! You all did an amazing job, and we are so grateful.The lady who delivered it was awesome and amazing. She handled everything with care and professionalism. Absolutely perfect way to bring love & a special treat for any occasion. God bless you All! Thank you!!

Frequently Asked Questions About Edible Arrangements