Edible Arrangements

Reviews

• LL

  Linda

  Oct 2, 2026
  2.0
  They delivered the arrangement I ordered only to have it placed on a 100 degree porch without a phone call to the residence. I left a tip so they should've taken the extra measure to call if no one answers the door bell or at least leave it in a refrigerated container. the bags last for 3 hours at least and they're cheap. My daughter received a $65 dollar plate of melted chocolate covered soggy fruit. Never buying from Edible Arrangements again.
• YF

  Yen Family

  Sep 11, 2026
  1.0
  Adding to the chorus of bad reviews. This company uses Uber Eats, Door Dash, and Grubhub for deliveries. In my case, Uber Eats handled the delivery. They got lost and could not find my house (house is easy to find). The driver texted and asked for directions, and I gave them directions and told them to put the delivery in an air conditioned location in front of my home that was accessible to them. No extra effort was required of them to do this. Instead, they left it on my doorstep in 100+ degree heat. When I arrived home, the gift was ruined. This was the delivery driver's fault, but when I called to let Edible Arrangements know, they were unsympathetic. They never even apologized. For a business in the service industry to not extend any care for how their product is handled, not to even make the effort to record the issue and escalate or anything, that was surprising. It would have been nice if they offered to make it right, even just with some kind of discount on a future order, but they were not interested in earning back any trust or retaining a customer. Long story short, this edible arrangement was inedible, and they did not care.
• GR

  gloria rincon

  Sep 4, 2026
  1.0
  Worst business ever!! Listen to the reviews and DO NOT ORDER FROM THIS PLACE. I ordered an arrangement for my daughter's 21st Bday and it never got delivered. I called them an hour before they closed and they did not answer the phone. I will only get reimbursed for the arrangement and not the $10 delivery fee or the 6.62 tip. They deserve neither because it was never delivered to my daughter's apartment. Do not do business with this place. You will regret it. They have earned their 2.6 rating!!! They really deserve a 1.0 rating because they have ruined so many people's special occasions.
• SL

  Shay Leen

  Aug 6, 2026
  1.0
  I am extremely disappointed with my experience. I paid an additional fee for expedited delivery because I needed the arrangement delivered within the hour for a birthday. It was supposed to arrive between 2:00 PM and 3:00 PM yesterday, but it never showed up. Our business was open until 8:00 PM, so there was no reason it couldn’t have been delivered. When I called the next day, I was initially told they had proof it was delivered yesterday. However, while I was meeting with my team, the arrangement was actually delivered today, proving it had not been delivered when promised. When I asked for any proof or information showing it had been attempted for deliver yesterday, they couldn’t provide anything. To verify what happened, we even checked the security camera at the front of our business. No one came to our door yesterday other than clients, confirming that no delivery attempt was made. All I requested was a refund of the expedited delivery fee since the service I paid extra for was never provided. Instead, I was told that because I eventually received the arrangement, they would not refund anything and that I could “just dispute it with my credit card company.” What made the experience even worse was the representative’s attitude. She told me that I didn’t need to get upset because it didn’t matter since the arrangement was delivered today anyway. It absolutely does matter. I paid extra for same-day expedited delivery because it was for a birthday, and by the time it arrived, her birthday was already over. The entire reason for paying the additional fee was defeated. Mistakes happen, but refusing to take responsibility, dismissing a customer’s concerns, and providing such poor customer service is unacceptable. I will not be ordering from Edible Arrangements again.
• CC

  Carol Chng

  Jul 11, 2026
  1.0
  Unfortunately, I can't recommend this Edible Arrangements store. The main reason is how they treat customers. I ordered a birthday delivery and they called the afternoon of the delivery day, shortly before they closed, and said that the delivery person couldn't find the right address. I called the recipient (my family member) to see if there was any additional directions that could be provided to help. When I called back (twice) at the number they told me to call, I was sent to voicemail. When they eventually called me back, they said they don't check their voicemail! Then the representative repeated the additional directions back to me incorrectly and with attitude, saying that the perishable gift may not get there because we gave faulty directions.. which was not the case. And when I asked what we should do if the order doesn't arrive, she said, call your family, it's not our problem, we'll be closed by then. By some miracle, the fruit platter did arrive at closing time, but as you can see from the photo, the grapes weren't the kind of fresh that you'd typically serve, especially not as a gift that was paid for by a customer. A very needless and strange treatment of people and potentially repeat customers.

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