Bonobos

Reviews

• JF

  Jeremy Foreman

  1 day ago
  5.0
  Val was great helping me through the different options in store, and ensured my new jacket was delivered before I left Austin. Excellent service!
• SD

  Suzy Day

  Aug 8, 2026
  5.0
  My partner and I just visited and were blown away by the service. We've purchased the brand Bonobos before at a department store, but hadn't had the chance to stop by a store and try different fits. Chiké greeted us warmly when we arrived and helped us for over an hour. He usually is at the Dallas Knox Henderson store, and next time we're near there we will stop in because he helped us immensely. There are so many types of fabrics, fits, and colors that it can be overwhelming, but Chiké helped my partner with finding the best cut of shirts and pants for her body type. He even helped us put an outfit together with our description of what she already has at home. We were there for a while trying all the things and he would was there every step, chatting with me while I waited and fitting her outfits. And not like "ok I'll grab another size" - but like knew by looking at whatever she had on what to adjust. "Ok so we're gonna need xx" X xx" in short, classic cut... be right back." When we walked in he guessed her pant size exactly so we had a starting point to try different cuts. He got everything ordered and had it express shipped so she would have it in time for her event. I could go on and on because it truly was a great and rare experience. We like the quality of the clothes but will now to return to the brick and mortar for the helpful experience. Other tips about the store - there is street parking but also garage around the side of the building.
• JD

  John Daly

  Aug 4, 2026
  5.0
  Excellent customer service. Patient & pleasant - great staff. Val & Ted were awesome
• JG

  J. G.

  Jul 25, 2026
  5.0
  Went to the downtown Austin Bonobos store and was very pleased with the visit. The lady who helped me was Valeria (“Val”) and she was great! She explained the ordering process, helped me pick out the right pair of Chino’s and was very patient. She also suggested some polo shirts to go w my pants. It was my first time buying any Bonobo’s product and I’ll definitely be back for more purchases.
• JM

  Jacob Manning

  Jul 24, 2026
  5.0
  I stopped in the other day to try on chinos before purchasing on-line. Val was incredibly helpful and knowledgeable on the current and trending offerings, and helping me get the right size and trim. Will definitely be shopping with Bonobos again, and dropping in to try stuff on here first!

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