American Eagle

Reviews

• MF

  MJ Fannn

  4 days ago
  5.0
  I came in today just sort of browsing and not really looking for anything specific, but Maya helped out so much!!! I left with two new outfits that I absolutely love and have already gotten compliments on. She’s literally the sweetest person in the world, her energy is amazing. It felt like I was shopping with a friend and not asking an employee a bunch of annoying questions LOL. She helped me style this cute blue and white button down that I absolutely fell in love with. If you ever go into this location, look for the girl with the bright red hair I PROMISE she’ll do you good!!!!! 10/10 will be coming back to see her.
• JR

  JustRK RK

  Apr 10, 2026
  1.0
  Poor customer service and staff being disrespectful and not helpful. Not recommended!!!!
• TW

  Tiffani Walker

  Dec 22, 2025
  5.0
  Good as always!
• AM

  Annie Miller

  Dec 18, 2025
  3.0
  I usually love AE. They’re one of the few retailers that carry jeans long enough for me. I recently ordered some online and since they were delivered through door dash, my door dasher stole them. I live in a gated community so there’s no way any one else could have gotten to them. When I requested a refund they sent it in the form of an E-gift card which was not clarified, and sent it to an email which I had already corrected. Upon calling to reorder the jeans, they were unable to use the credit as it was in an email that I don’t have access to. I had to spend hours on the phone with them while I have no voice because I’m sick, in order to reorder the jeans. I requested that they correct the email multiple times before I called and stated clearly that the email I had used to order was incorrect. I now have to wait for them to send a ticket to corporate and then for corporate to respond and then call back to reorder the jeans.
• ME

  Mary Earthman

  Nov 29, 2025
  1.0
  Came into the American Eagle at The Domain today specifically looking for gloves. Asked an employee for help and was told they didn’t carry any, just socks and beanies. Fine, no big deal, seasons change and inventory varies. As I was heading out, the original employee politely checked over the headset to double-confirm. The blonde girl working the front door/greeter position immediately responded over the microphone, “We don’t have gloves… what is this, an Old Navy?” followed by sarcastic laughter. Yes, we were actually headed to Old Navy next, but we figured we’d check AE first since we were already in the store. Apparently asking about basic cold-weather accessories is hilarious and is mocked here. Attitudes like that are exactly why some people never leave retail.

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