Tom’s Pawn is Brazoria County’s favorite pawn shop with over 47 years of service. We strive to be the best, most respected pawnshops in Brazoria County providing the best customer service and helping others when in need with pawn loans or buying an item from our large showrooms. We have 4 locations in Clute, Angleton, Brazoria, and Lake Jackson. Tom’s Pawn is a company of smiles, honesty, integrity, relationships, and most important loving our customers and teams. When customers visit one of our locations our vision is that they feel valued, appreciated with honesty, fairness, and compassion. We offer pay by the day extensions on loans plus an easy layaway program as well as a smart plan program that protects your purchase up to 6 months.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.