At the Michael Kors ALLEN location in Allen, TX, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the ALLEN store offers the latest looks as well as familiar favorites. We are conveniently located at 820 West Stacy Rd, Suite 134 in the Allen Premium Outlets.
I was at the store this morning Michael kors trying to find the right purse this employee her name was Nora help me to find the right one I ended buying 4 purse this morning because of her help and kindness to treat customers thank you .
SK
Shivam Kumar
Sep 5, 2026
1.0
Quite an impressive concept: make customers wait for the privilege of receiving neither individualized attention nor basic courtesy.
The sales associate was remarkably arrogant and dismissive. If the store isn’t actually providing personalized service to each customer, it’s hard to understand why people are made to wait in the first place. A waiting system makes sense when there’s a service worth waiting for.
Unfortunately, the attitude was the only thing that felt premium.
KB
Kim Bella
Aug 19, 2026
1.0
My first veryvtime every experiencing racism since I been here was at this store . They look at you like you about to steal! I ask for help and they proceeded to help another race behind me. Spoke to everyone except for me. I will be reporting this to higher ups! Sad! Hire better employees! I literally walked out the store
JL
Jennifer de Leon
Aug 11, 2026
1.0
I placed a pick up in store order, The next day, I get an email that my order is ready at 9:39 AM, for both of my items in my order. Because I do not reside close to any Michael Kors location as I was heading out that way, at 10 AM I get another email that one of my items has been canceled. At this point, I’m calling and calling the store letting them know that I do not want anything anymore and to cancel the whole order, nobody answers, I called different various times as well.
I tried placing a complaint through the phone at the main customer service line and they hung up on me. I tried placing another complaint through chat and they closed the chat. This is ridiculous. I will let everybody that I know that buys at Michael Kors to stay away.
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