The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill of Middle Tennessee is based in Nashville, TN, and serves 48 counties throughout Middle and West Tennessee. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold, and the revenue helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Staff is great and store is clean. I went there today and prices continue to go up I was pretty disappointed. They have increased another $1 this year on every clothing section! $9 for a pair of jeans (no thanks). The price points here are way too expensive now. I used to spend over $100 every time I was here but I won't and haven't been coming as much because of the high prices. I hope they see a decrease in profits and lower the prices. $6 for shorts even sleep shorts (I can find them cheaper elsewhere). Finding cheaper avenues like Depop and Vinted have free shipping on all items currently and some items are as low as $1.50, Poshmark if you bundle clothing in someone’s closet it is one shipping price. I looked up how much profit Goodwill made last year and it was 7 BILLION! Other options yard sales and estate sales. I know you have discounted color tags and other discounts but that doesn’t discount the original prices. If I want something I’m not gonna wait 4 weeks until it goes on sale and come back. I’m not gonna buy it and leave and you miss out on a sale.
CM
CATHERINE MONTALVO
May 25, 2026
5.0
Excellent
JG
Joseph Gupton
Apr 17, 2026
1.0
You need to train your workers not to try and guilt people to round up totals when they say no. The old lady with shoulder length gray hair loves to do that.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What items should I consider donating to Goodwill Retail Store?
Use the "One-Year Rule": If an item hasn't been worn, used, or played with in the past year, it's likely a good candidate for donation.
What is the return policy at Goodwill Retail Store?
Items can be returned for store credit within 3 days of purchase if you have the receipt.
What are the operating hours of Goodwill Retail Store?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Goodwill Retail Store offer wheelchair accessibility?
Yes, the store has wheelchair-accessible entrances, parking, and restrooms to accommodate all customers.
Where is Goodwill Retail Store located?
It is located at 2008 Memorial Blvd., Springfield, TN 37172-3914, USA.
What payment methods are accepted at Goodwill Retail Store?
You can pay using Apple Pay, cash, Discover, Mastercard, or Visa.
How does Goodwill Retail Store support the community?
Proceeds from the sale of donated goods help fund job training services and programs provided by Goodwill Career Solutions, supporting workforce development for people with disabilities and disadvantages.
Are there nearby donation centers to Goodwill Retail Store?
Yes, Goodwill Donation Express Center is nearby and can be a convenient option for dropping off your donations.
What restaurants are close to Goodwill Retail Store if I want to grab a meal after shopping?
You can visit local eateries nearby such as Ichiban (Japanese and steakhouse), tacos el gordo (Mexican), Ponderosa Steakhouse, and Waffle House for a variety of meal options.
What other shopping options are near Goodwill Retail Store?
Nearby stores include Ollie’s and Big Lots for discount shopping, Belk and Cato Fashions for clothing, and Shoe Show and Hibbett Sports for shoes and sporting goods, providing a variety of shopping experiences close to Goodwill.
Brand Certified Facts from Goodwill Retail Store
This information is certified by Goodwill Retail Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: