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Goodwill Retail Store

3.9
(398 reviews)

Business Details

201 S. Lowry St., Smyrna, TN
37167-3007, United States
(615) 346-1801
http://giveit2goodwill.org

About

Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill of Middle Tennessee is based in Nashville, TN, and serves 48 counties throughout Middle and West Tennessee. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold, and the revenue helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Goodwill Retail Store
201 S. Lowry St., Smyrna, TN
37167-3007, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

3.9
398 reviews
5 stars
199
4 stars
73
3 stars
54
2 stars
22
1 star
50
  • CG
    Cynthia Gilchriest
    Sep 7, 2026
    2.0
    This GoodWill is too high priced. They charge $8.99 for pants and old cut off shorts and $7.99 for shirts and $5.99 for worn out t-shirts that you can buy for $2.99-$3.99 at other thrift stores. Although the store itself was clean and organized, the clothes were pretty used condition. Couldn't see myself paying $8.99 for a pair of cut off shorts that was pretty used. Some clothes were as much as $14.99 for what someone decided was better Brande or condition. I won't be going back. Some of the purse look like they came out of a dumpster.
  • NN
    Nanagoat63
    Aug 28, 2026
    2.0
    Must have been an off day. Store smelled of urine. Not strong but enough that we left.
  • RE
    Randy E
    Jul 12, 2026
    5.0
    Nice clean place. A lot of stock.
  • KF
    Kahly Fields
    Jul 12, 2026
    3.0
    First time there, found a pretty cool piece. It was clean. Alot of the clothes were mixed by sized unfortunately 🫤 but I would stop by again.
  • BB
    Brittany
    Jun 27, 2026
    1.0
    I used to love donating and shopping at Goodwill, but not anymore. The prices have gotten ridiculous. These are donated items, yet I saw used jeans priced at $45 and up. At that point, I might as well buy them new. The selection isn't what it used to be either, and I can't help but wonder if it's because more people are choosing to donate elsewhere instead of supporting these prices. I'd rather give my clothes directly to someone in need or offer them for free on Facebook than donate them to be marked up this much. Goodwill, do better. You're supposed to help the community, not price people out.

Frequently Asked Questions About Goodwill Retail Store

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What is the return policy?

Items can be returned for store credit within 3 days of purchase with receipt.

Brand Certified Facts from Goodwill Retail Store

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Certified October 04, 2026Yext Knowledge Graph
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