The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill of Middle Tennessee is based in Nashville, TN, and serves 48 counties throughout Middle and West Tennessee. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold, and the revenue helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Items were well organized, full racks and priced reasonably (for Nashville thrifting). The "color of the week" sale wasnt happening yet... they said the store was too new and would be another 2 weeks before the sales started. Christmas in July sale was about to start though. Suggestions: Organize the shoes better by gender and maybe size and kids. For crying out loud get free plastic (kroger style) bags. Stop making us buy a tote bag. The Entrance door was malfunctioning. Those speed bumps...wow...
Good location, plenty of parking.
No complaints big enough to drop to a 4-star, but still could have minor improvements.
Good luck with the new location.
IP
Indie Pereira
Jul 14, 2026
3.0
The workers are all super kind. All the stars are for them.
For some strsnge reason, whoever is in charge closes the dressing rooms at 6:30.
I had gotten there after work and thought it must close at 7 if they are shutting down essential services like trying on before you buy. But no. When I asked, the friendly and helpful worker explained they close at 8.
So no trying on clothes to make sure they fit and look good for 1.5 HOURS before close? I've worked at places that start to shut down 10 to 15 minutes prior but 1.5 hours is beyond absurd.
Also, the merch is not that great. And no sales like every other Goodwill.
While I'll stop by occasionally, overall, meh.
VC
Veera Copeland
Jul 11, 2026
5.0
The store is well organized and pricing was right on. I bought a heavy armoire and got help with loading that to my car, absolutely awesome staff. Always going back to a friendly place!
BB
Bethany
Jul 9, 2026
5.0
A very nice store. Clean, well stocked shelves, friendly staff and the check out line moved quickly. I will be back!
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