David Yurman

Reviews

• AM

  Angie Maynard

  Jul 27, 2026
  1.0
  My husband went to pick up an item he ordered for my birthday. Staff were rather rude. No welcome in, thank you for shopping with us etc. This isn’t the first time in recent months that staff have been less than pleasant. I miss the staff from years ago. I love the jewelry but will skip this flagship store.
• AC

  Aiko Cajigal

  May 16, 2026
  5.0
  my husband and I came in to purchase a bracelet for me. Taylor was beyond exceptional. After I selected my bracelet, my husband was curious to see what kind of men’s jewelry they had. He styled my husband and showed him several pieces. My husband left with his first set of jewelry! Taylor was amazing and made our experience very special!
• LD

  Lauren Ditri

  May 10, 2026
  2.0
  Shopped in this store twice and both experiences were bad. I knew exactly what I wanted and the associate acted like he didn’t even want to sell it to me. I had the item I wanted to buy up on my phone and he insisted they didn’t carry it even though it was showing available for pick up in store. He gave me the larger style to try I said no, he said you should just go with the white gold version if I wanted something smaller. I showed him the picture on my phone and he miraculously found it, he gave me a size 5 which did not fit I had to ask for a 7 which he reluctantly gave to me and once again stated he was surprised and had no idea they even carried this item. Then he didn’t even bag it up for me and I had to ask for the pouch for it.
• CS

  Connor S

  Mar 21, 2026
  5.0
  Brandon was and has always been the most premier, most attentive, & the most amazing David Yurman Representative. He always makes me feel so special, and today he made 3 of my best friends feel the exact same. We all left with matching Cuff bracelets 🥰 So excited for more opportunities to show at this location with the one… THE only Brandon 🙌🏻
• RF

  Ryan Fox

  Mar 13, 2026
  1.0
  I’ve had better customer service at Walmart than I did at David Yurman. My friends travelled from out of state to spend the weekend together and buy matching rings. We walked in and not a single associate spoke to us, let alone asked if they could help us. We waited for 15 minutes before someone finally asked if we needed anything. We knew exactly what we wanted. We weren’t even asking to try anything on. Extremely disappointed and will never be back.