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Professional Fireplace & Chimney Service

3.1
(37 reviews)

Business Details

446 South Cumberland St., Morristown, TN
37813-2305, United States
(423) 586-2363
https://professionalfireplace.com/

About

Fireplace Store
Over 42 Years of Experience! Conveniently located on South Cumberland Street, Morristown. Professional Fireplace and Chimney Services, Inc. has serviced the Tennessee area since 1973. We offer a wide variety of hearth products from Stoves, Fireplaces and Fireplace inserts as well as accessories. Our own factory-trained installers and staff are committed to safety and customer satisfaction. We invite you to see our many displays and join our family of satisfied customers. Ask us about our current promotions on the following products: - Fireplace Inserts - Chimney Caps - Chimney Waterproofing Services - Chimney Linings - Chimney Sealing

Location

Professional Fireplace & Chimney Service
446 South Cumberland St., Morristown, TN
37813-2305, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.1
37 reviews
5 stars
19
4 stars
0
3 stars
0
2 stars
2
1 star
16
  • CI
    charles imondi
    Jun 27, 2026
    1.0
    The website for this company is very misleading. I went to the store Friday during business hours. No one was there, the store looks run down with ceiling panels missing and buckets on floor ro catch water. We drove 45 minutes and were very disappointed. Will look elsewhere.
  • AH
    Abby Hillman
    Apr 28, 2026
    1.0
    DON'T WASTE YOUR TIME WITH THIS BUSINESS. We stopped by this store multiple times, first talking with John, then, when John retired, with Noah. They wouldn't come out to our house and measure, so we did measurements of our own fireplace opening and sent detailed photos, and Noah never called us back. We had to call him each time. Finally we called and he said he could order an insert that would fit, but he never called us back about it. After calling 2 more times, we gave up. Advice to owners of Professional Fireplace & Chimney Service: Customer service is EVERYTHING. If you can't be organized enough to call people back, either to say you can't do the project or to take an order for an installation, why are you in business?
  • JD
    John Darguzas
    Feb 9, 2026
    5.0
    Noah and ally did a fantastic job cleaning and installing our gas log fireplace and chimney installation and inspection. Would use again anytime. Great job thanks so much. We have heat yay...
  • WS
    Will Scott
    Oct 22, 2025
    1.0
    Called for an estimate, came to the house within 2 days, measured fireplaces, and we discussed options on total price. Paid $130 for the visit, never got an estimate or heard back.
  • CM
    Candalena Montanye
    Dec 4, 2015
    1.0
    I called to get a quote to install a flue. The man that answered was rude! Almost argumentative. Then when he did finally give me a price, it was WAY too high! How are these people still in business? Very unpleasant experience.

Frequently Asked Questions About Professional Fireplace & Chimney Service

What services does Professional Fireplace & Chimney Service offer?

They offer fireplace and chimney services including chimney lining and repair, gas appliance and fireplace services, wood and gas stove service and installation, chimney sweeping and cleaning, gas log installation, and lightning protection.

What brands of hearth products does the company carry?

They carry brands such as Vermont Casting, Jotul, Napoleon, Peterson, Majestic, Monessen, and White Mountain Hearth.

Brand Certified Facts from Professional Fireplace & Chimney Service

This information is certified by Professional Fireplace & Chimney Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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