The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill of Middle Tennessee is based in Nashville, TN, and serves 48 counties throughout Middle and West Tennessee. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold, and the revenue helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Find many different things very interesting people and they are very helpful.
WC
Wesley Carroll
Sep 23, 2026
3.0
One of the worst goodwill's as far as pricing literally everything is over priced for things that are given away freely . Its a common practice in poorer communities
Go to spring hill or Brentwood an check there items an pricing and you will see exactly what I mean
JF
Jackie Frick
Sep 15, 2026
5.0
Love the bargains I found great saving
LM
Lorrie Mullins
Sep 4, 2026
5.0
So clean! Organized and friendly folks work here!
PM
Poetry in Motion
Jul 9, 2026
2.0
The stuff and staff are amazing. The regulars with fast hands are a problem. They are holding items for people who aren't even in the store for hours...no holding should be allowed. This person had to leave and passed on the items to another regular to hold for the guy who wasn't even there. I was in the store over an hour hoping they would put it back so I could purchase it but still as of when I left the guy hadn't shown up.
This is so wrong and unethical to buyers who are ready, willing and able.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
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