Sunglasses StoreFashion Accessories StoreSunglass Hut
At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high quality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world’s largest eyewear company.
Visit our Knoxville Sunglass Hut at 7600 Kingston Pike to shop the newest styles of the season. Whether you’re on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.
I ordered online for in-store pickup around 2AM Tuesday. I checked the order status throughout the entire day and it kept saying it was not ready for pickup.
Wednesday at 10:30 AM, I finally got a missed call from the store and an email saying my order was ready. I went to pick it up around 5 PM, only to find out that Micah, the so-called manager/supervisor, had CANCELLED my order because I supposedly didn’t pick it up within TWO HOURS 😂
Interesting, because Sunglass Hut’s website clearly stated that I had 7 days to pick up my order. Apparently Micah has his own special “2-hour max pickup policy” that customers are somehow expected to know about.
Instead of simply owning the mistake and apologizing, he kept trying to put the blame on me. He also initially refused to honor the sale price I had already paid. After wasting about an hour of my time, he finally called someone else for permission and honored the price. I thought a manager/supervisor would know how to handle a basic pickup issue, but apparently not.
And after all that? Not even an apology. He acted like honoring the price from my original order was some kind of favor he was doing for me :)
If you enjoy having your order randomly cancelled, being blamed for an employee’s mistake and wasting an hour fixing a problem you didn’t create, this is definitely the place for you!
MS
Mckenna Sibold
Aug 18, 2026
5.0
Micah is great! He let me try on so many pairs of sunglasses before finding the perfect pair, and made sure to clean every pair before putting them back on the shelf. He had the perfect recommendations and was able to answer all of our questions!
RE
Ralph Engroff
Jul 18, 2026
1.0
Went to Sunglasses Hut at 7600 Kingston Pike in Knoxville - store # 1570 - bought a pair of Maui Jim glasses - at first they gave me the wrong case for the glasses - to small - they kept insisting it was the right case - on the third attempt they finally got it right - if I hadn’t kept at them they would have let me leave the store with the wrong case
IS
Isaiah Satterfield
Jul 13, 2026
5.0
Amy helped me find exactly what I wanted super knowledgeable and helpful!
AG
Andreea G.
Jul 6, 2026
5.0
Love that store from West Town Mall. Dwayne and Amy are always so helpful in helping you pick the best sunglasses.
What types of sunglasses can I find at Sunglass Hut in Knoxville?
Sunglass Hut offers a wide selection of high-quality fashion and performance sunglasses from various brands including Ray-Ban, Oakley, Prada, Gucci, and many more to suit every style and occasion.
Where is the Sunglass Hut store located in Knoxville?
The Sunglass Hut store is located at 7600 Kingston Pike, Ste 1570, inside West Town Mall in Knoxville, TN 37919.
What are the operating hours of Sunglass Hut in Knoxville?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at Sunglass Hut Knoxville?
They accept American Express, Cash, Discover, MasterCard, and Visa credit cards.
Does Sunglass Hut Knoxville offer services like lens replacements or gift cards?
Yes, they provide services including shipping and delivery, returns, replacements and exchanges, sunglass care, lens and frame technology, and gift cards.
Is the Sunglass Hut store at West Town Mall accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Which nearby stores can I visit after shopping at Sunglass Hut in West Town Mall?
Nearby stores include REEDS Jewelers, BoxLunch, Torrid, GUESS, Pandora Jewelry, and Bath & Body Works for additional fashion, gifts, and beauty shopping experiences.
What dining options are available near Sunglass Hut in West Town Mall?
You can enjoy meals or snacks at nearby restaurants like Burger Revolution, The Famous Milkshakes, and Woops! Macarons & Gifts.
Are there family-friendly stores around Sunglass Hut Knoxville?
Yes, nearby stores such as Build-A-Bear Workshop, Disney Store, The Children's Place, Gymboree, and OshKosh B'Gosh offer products for children and families.
How can I contact Sunglass Hut Knoxville for more information or inquiries?
You can call the main phone number at +1 865-531-0038 or visit their store page online for further details.
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