Associate Chemical Service
& UP
Business Details
7600 Kingston Pike, Knoxville, TN
37919, United States
Certified by JCPenney • Aug 30, 2026
(865) 693-4110
Certified by JCPenney • Aug 30, 2026
https://www.jcpenney.com/locations/tn/knoxville/clothing-stores-knoxville-tn-2617.html
Certified by JCPenney • Aug 30, 2026
About
Certified by JCPenney • Aug 30, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Knoxville, TN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Aug 30, 2026
Hours
Certified by JCPenney • Aug 30, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 7:00 PM
Products & Services
4 lists · 127 items
Explore offerings from JCPenney on 7600 Kingston Pike in Knoxville, with popular color, highlights, service upcharge, and manicures available at this location.
Reviews
4.2
1,597 reviews
5 stars
875
4 stars
369
3 stars
201
2 stars
53
1 star
99
- BMBecca MooreAug 1, 20262.0Go to Turkey Creek! I have been to the West Town location several times over the last couple of weeks and the customer service has been awful besides from the Jewelry department. I returned a dress and I said hello with no response. Then he had the audacity to burp in my face and not even say excuse me. Really? I had a question about something but the woman putting out the clothes had such a scowl on her face I was afraid to ask her. Today I went with a 50% off coupon. I wanted a dress that they had in store and didn’t have my size. I asked if she could order it and she said yes but I could only use my coupon for the stuff I was buying in store and could not use it for my “online order”. So I told her I didn’t want any of it. I went home and ordered everything I wanted online…The only positive experience I had in the store was at the Jewelry department. They were very friendly and helpful.
- PWP. WilliamsJul 31, 20265.0Found the loafers I was searching for, at a great price. About $20 or $30 cheaper than I saw online. And buying my first crewneck T-shirt to wear with a casual outfit. Dark blue denim jeans, the clean white leather low cut sneakers, and the gold chain. It had To be just the right t shirt. I found it there.
- DTDavid Counterman TottenJul 20, 20265.0Great place to shop!
- WBWill BurnsApr 12, 20265.0Couple employees were in a fight. Thank you for that. VERY entertaining!!
- JMJustin MassengillApr 4, 20262.0Keeping your store at 80 degrees (upstairs) is not how to get people to shop. Trying on and shopping for suits was miserable. If you’re trying to save money, this isn’t the way.
Frequently Asked Questions About JCPenney
What kind of products can I find at JCPenney in Knoxville?
JCPenney offers a wide selection of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at West Town Mall?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Knoxville offer curbside pickup?
Yes, curbside pickup is available at this JCPenney location.
What payment options does JCPenney accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is the JCPenney store at West Town Mall wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance.
Where is JCPenney located in Knoxville?
JCPenney is located at 7600 Kingston Pike inside West Town Mall in Knoxville, TN 37919.
Can I visit beauty and spa services near JCPenney at West Town Mall?
Yes, nearby beauty and spa services include Nail Care, Boho Wax Company, LaVelier Facials, Regis Salon, Wild Roots Hair Studio, Danielle Louise Hair, Brooke Whitt Hair, Stephanie Welch Hair, and Knoxville Skin Bar.
Are there other clothing stores near JCPenney at West Town Mall?
Yes, nearby clothing stores include Spencer's, Icing, Chico’s, Fiore Boutique, H&M, Pro Image Sports, Urban Revival, BCBG West Town Mall, and White House Black Market.
Where can I find jewelry stores near JCPenney in Knoxville?
Nearby jewelry stores include A.LIZ.B. Fine Jewelry and Signature Diamonds, both offering fine and bridal jewelry options.
What are some nearby places to visit before or after shopping at JCPenney?
You can visit West Town Mall itself, enjoy treats at Woops! (a cafe and dessert shop), or relax with a coffee at Harper Auto Square Cars & Coffee, all conveniently close to JCPenney.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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