Business Details
7600 Kingston Pike, Knoxville, TN
37919, United States
Certified by Express • Aug 16, 2026
(865) 284-5364
Certified by Express • Aug 16, 2026
https://stores.express.com/us/tn/knoxville/7600-kingston-pike
Certified by Express • Aug 16, 2026
About
Certified by Express • Aug 16, 2026
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 7600 Kingston Pike in Knoxville, TN or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by Express • Aug 16, 2026
Hours
Certified by Express • Aug 16, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
Products & Services
2 lists · 20 items
Explore offerings from Express on 7600 Kingston Pike in Knoxville, with popular find your fit., best dress list, men's jeans, and women's jeans available at this location.
Category Products
16 items
Shop Categories
4 items
Reviews
4.1
112 reviews
5 stars
71
4 stars
15
3 stars
7
2 stars
4
1 star
15
- KPKatarina PijarowskaAug 13, 20265.0Beautiful clothes nice stuff and good prices
- MCMylien CollinsAug 1, 20261.0DO NOT SHOP HERE! Store hours are limited. Service terrible and slow. And if you don’t return within exactly 30 days, you’re stuck with it. I came ONE day after the window and manager refused to do anything. Leaving this review in hopes it helps someone else and they change their rude policy.
- JJjackburtonHEROJul 18, 20261.0Wanted to buy a couple suit jackets but couldn’t get any customer service this place use to be awesome
- MMMayweatherJun 14, 20261.0I had a very disappointing experience at this store on June 14, 2026. I came in simply to exchange an item for a different size. The female sales associate working that day was extremely unhelpful and made the process unnecessarily difficult. Despite my request meeting the store's exchange requirements, she repeatedly resisted assisting me and seemed more interested in creating obstacles than providing customer service. After I requested to speak with a manager, the situation became even more frustrating. The exchange was supposedly completed, but I was given the wrong product. As a result, I had to return to the store a second time. Only when the manager personally became involved and supervised the process was the issue finally resolved correctly. Customer service should be professional, respectful, and focused on helping customers. Unfortunately, my experience with this employee was the exact opposite. I hope management reviews this incident and provides additional training to ensure other customers do not experience the same treatment.
- LYli YangJun 14, 20261.0I would like to share some feedback regarding my recent experience. One of the female sales representatives had an extremely rude and unprofessional attitude during our interaction. Customer service requires patience, respect, and professionalism, and unfortunately her behavior did not reflect those qualities. I believe she is not well suited for a customer-facing service role unless significant improvements are made in how she communicates with customers. I hope management will take this feedback seriously and address the issue to ensure a better experience for future customers.
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express West Town hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is the Express store at 7600 Kingston Pike hiring?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at this Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but online returns are not accepted at Express Factory Outlet stores.
What are the store hours for Express at 7600 Kingston Pike?
Express is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Express at this location offer clothing for both men and women?
Yes, Express sells clothing for men and women including jeans, dresses, suits, and accessories.
What payment options does Express at 7600 Kingston Pike accept?
They accept American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Does the Express store at 7600 Kingston Pike offer in-store pickup for online orders?
Yes, this location offers Buy Online Pick Up In Store service.
What nearby dining options can I visit before or after shopping at Express?
You can enjoy a meal at the Cheesecake Factory, Sbarro, Greek Village, or Kichi2go, all located near the Express store.
Are there entertainment options close to the Express store where I can spend time after shopping?
Yes, Regal West Town Mall Stadium 9 and Regal Cinebarre West Town Mall cinemas are nearby for movie viewing.
Where can I find other shopping options near the Express store at 7600 Kingston Pike?
West Town Mall offers many stores like Kay Jewelers, Lucky Brand, Coach, lululemon, Victoria's Secret & PINK, H&M, and more within close proximity.
Brand Certified Facts from Express
This information is certified by Express and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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