The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill of Middle Tennessee is based in Nashville, TN, and serves 48 counties throughout Middle and West Tennessee. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold, and the revenue helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
A couple of girls on a day trip and we stopped to shop, so glad we did,this Goodwill had a great selection of goods and clothes, and I love the color tag sale we came on a day where blue tags were half off! We had a fabulous time and I came home with a new wardrobe lol! Definitely going to be back!
CH
Crystal Huckstep
Jun 26, 2026
5.0
I found a MsRachel doll for my grandbabies for only $2.99 that's wild to me. The store was clean and organized it was a great experience....
KK
Kent
Jun 12, 2026
4.0
Easy in and out. Moderately good selection which varies day to day.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What is the "One-Year Rule" for donating items to Goodwill?
If an item has not been worn, used, or played with in the past year, it likely has served its usefulness and is a good candidate for donation.
What is the return policy at Goodwill Retail Store?
Items can be returned for store credit within 3 days of purchase if you present the receipt.
What are the store hours for Goodwill Retail Store in Jackson, TN?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Where is Goodwill Retail Store located in Jackson, Tennessee?
It is located at 1495 Vann Dr., Jackson, TN 38305-6114, United States.
What payment options are accepted at Goodwill Retail Store?
Goodwill accepts Apple Pay, cash, Discover, MasterCard, and Visa.
Is Goodwill Retail Store accessible for people with disabilities?
Yes, the store has wheelchair accessible entrance, parking, and restrooms.
How can I donate items if I am near the Goodwill Donation Express Center?
You can easily drop off your gently-used items at the Goodwill Donation Express Center nearby, supporting job training services in the community.
What entertainment options are near Goodwill Retail Store in Jackson, TN?
You can enjoy a movie at Empire 8 Theatre or Phoenix Theatres Empire 8 after shopping at Goodwill.
Where can I find dining options near Goodwill Retail Store?
Tacos 4 Life, a Tex-Mex and fast food restaurant, is nearby for a quick and tasty meal before or after your visit.
What other retail options are nearby Goodwill Retail Store?
Shoppers can explore Electronics Express for electronics and mattresses, or FFO Home for home décor, both close to Goodwill Retail Store.
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