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Goodwill Retail Store

4.0
(281 reviews)

Business Details

205A Indian Lake Blvd., Hendersonville, TN
37075-6214, United States
(615) 346-1808
http://giveit2goodwill.org

About

Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill of Middle Tennessee is based in Nashville, TN, and serves 48 counties throughout Middle and West Tennessee. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold, and the revenue helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Goodwill Retail Store
205A Indian Lake Blvd., Hendersonville, TN
37075-6214, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

4.0
281 reviews
5 stars
141
4 stars
61
3 stars
36
2 stars
11
1 star
32
  • TD
    Traveling Duo
    Sep 19, 2026
    5.0
    Good atmosphere. Good prices. Clean.
  • YM
    Yanike Mann
    Sep 19, 2026
    3.0
    Hire and train more employees to work registers when lines get long.
  • SV
    Stacy Vernon
    Sep 11, 2026
    1.0
    This store just keeps getting worst. It used to be a nice place to come shop. The customers are allowed to fight over shoes, purses, and clothes. There are some employees that don't let some of us grab the items from the bins or the racks, and then there are other customers that have specific items that are taken directly to them to purchase. I've seen people from managment price furniture for some people standing in the blue doors, but not for all. I've seen employees bring out shoes and purses out at specific times when certain customers are there. The managers are aware because they've walked by when they see the customers fighting over the shoes and purses. Instead of this place being a welcoming place to shop, it's become a 'normal' for there to be conflicts for the items, especially on the weekends with the resellers.
  • BG
    Brittney Guy
    Sep 7, 2026
    5.0
    I couldn’t say enough about this store. I frequent Goodwill’s all the time and THIS is the the BEST store around. Cleanliness, organization, management, I could go on and on. The manager Josh is amazing. Halka, Vanessa, Kim, Brenda, Zelphia, Dayan, Nancy, Jason, Melvin, everyone in the back working (don’t know names) & the girls who wheel out goods not sure of their names either are all absolutely phenomenal! Most Goodwill’s feel dingy but not this one. Every time I walk in I’m greeted with a smile and feel welcomed. Thank you guys for always making my goodwill experience the best!!!! Love you all!!!
  • LW
    Lavonda Wright
    Sep 6, 2026
    1.0
    Only dropped items off after just moving to Gallatin. 6 boxes and misc and acted pissed that we even pulled up. No hello, no help unloading, only asked if any clothing and in which box and no thank you on way out...not a word. Next time I go elsewhere! CUSTOMER SERVICE IS EVERYTHING

Frequently Asked Questions About Goodwill Retail Store

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What is the return policy?

Items can be returned for store credit within 3 days of purchase with receipt.

Brand Certified Facts from Goodwill Retail Store

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Certified September 27, 2026Yext Knowledge Graph
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