Sunglass Hut

Reviews

• EH

  Enos Henderson

  Jul 14, 2026
  5.0
  Cam was extraordinary. Great customer service. Will definitely be back
• PO

  Parker Oakes

  Jul 2, 2026
  5.0
  Excellent customer service and helped me gain a lot of knowledge about my Maui Jim sunglasses that I needed and knowledge about proper care and maintenance. Definitely recommend using this location for your sunglasses needs
• TH

  Tonia Hailey

  Jun 9, 2026
  5.0
  I had the best experience with Kenny, the manager and Autumn, the associate from the Sunglass Hut in Collierville, TN. They were very friendly, Genuine, Sincere and honest. They solve all the issues pertains to the pair of glasses I bought and shared information that was very helpful for future purchase. Excellent customer service is rare and very hard to find in this tech driven world. If more people can provide service skills as these 2 excellent reps, it would make things much better in many aspect. Highly recommend to sought this location and ask for Kenny and Autumn
• SW

  Stacey W

  Apr 21, 2026
  1.0
  I had a very frustrating experience with this location. I placed an online order for in-store pickup, and the website clearly states that the store closes at 8:00 PM. I arrived at 7:46 PM, and the employee was already pulling the gate down. She saw me walking up and told me they were closed. When I asked what time they close, she said the store closes at 8:00, but she personally closes at 7:45 because that’s when neighboring stores close. That is completely unacceptable—store hours should not be based on personal preference. After going back and forth and explaining that I was just there to pick up an order, she reluctantly let me in, but only after pointing at the door instead of speaking clearly. The entire interaction was rude and unprofessional. To make matters worse, after clearly rushing me and acting like I was an inconvenience, she tried to upsell me on another pair for 50% off. The inconsistency in her attitude was frustrating. This kind of customer service is unacceptable. Corporate should really address situations like this, because making up your own closing time and treating customers this way reflects poorly on the brand.
• TP

  Tianna Powell

  Feb 23, 2026
  5.0
  Wanda was so amazing, she need a big raise period, matter of a fact make her CEO because she provided phenomenal service. 💕