Windsor

Reviews

• TS

  tesfaye s

  Aug 15, 2026
  1.0
  This rating is for the poor customer service I received from Adriana. She was incompetent on items and helping with my transaction. The line to check out was poorly managed in regard to time. She was unfriendly and unresponsive to “thank you”. When I was looking for help shopping she was on her phone. I did not realize she was an employee at first. Unpleasant shopping experience.
• DW

  Devon W

  Apr 20, 2021
  1.0
  Extremely rude employees. The girls in front of us in the line to try on dresses had slipped down their masks because they were talking quietly together, the employee came by and (with her own mask down ) rudely told them to put them back up. We will put our masks up when Windsor employees wear theirs up. What a joke! The masks do absolutely nothing except create situations where people feel like they have the right to be rude and controlling. We will never shop here again!!!
• SG

  Sue Galan

  Mar 14, 2021
  5.0
  Today I accidentally ruined my daughters prom dress. I was calling around to the Windsor stores in Tennessee. I called Coolspsring Galleria and TESHELLE answered the phone. she was SO KIND. even though I did not have the tag for the dress she took the time to listen to my description and helped me figure out the Style # and where another dress would be located. she was very very busy ( you could hear her directing people into dressing rooms, answering other people questions and helping ring things up) but she gave me nothing but KINDNESS, CONSIDERATION AND HELP. She is a wonderful employee and I hope that her employers know how well she represented the company over the phone. thank you TESHELLE for your help. I was able to find a replacement dress. :)

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