Brand Certified
Goodwill Retail Store
3.7(287 reviews)
Certified by Goodwill Retail Store • Oct 04, 2026
Business Details
1203 Murfreesboro Rd., Franklin, TN
37064-6610, United States
Certified by Goodwill Retail Store • Oct 04, 2026
(615) 346-1651
Certified by Goodwill Retail Store • Oct 04, 2026
http://giveit2goodwill.org
Certified by Goodwill Retail Store • Oct 04, 2026
About
Certified by Goodwill Retail Store • Oct 04, 2026
Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill of Middle Tennessee is based in Nashville, TN, and serves 48 counties throughout Middle and West Tennessee. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold, and the revenue helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Goodwill Retail Store • Oct 04, 2026
Hours
Certified by Goodwill Retail Store • Oct 04, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
3.7
287 reviews
5 stars
124
4 stars
66
3 stars
33
2 stars
22
1 star
42
- AWAmanda Wright2 days ago1.0This Goodwill is a mess; nothing is sized. More than one occasion I've made it to the counter after 20 mins in line to be told I can't purchase an item for a missing sticker or not the "correct" sticker.
- NNNorm6 days ago2.0Some of their pricing is outrageous. Goodwill is now becoming unaffordable.
- LRLauren RobinsonSep 20, 20261.0I used to love this goodwill. The selection was always really great. However recently they changed things around and the layout is completely different there isn’t near the amount of good finds that they used to have? They used to have a super large book isle and now it’s only a fraction. Not sure what is going on here? It has gone down hill significantly…
- MGMaria GonzalezSep 18, 20265.0Me encanta !!!!!
- CHCarolyn HornSep 3, 20261.0There's is one employee named Patrick who seems to intentionally touch women. He bumps into you when there is more than enough room to pass comfortably. He approaches from behind you to put something on the shelf or rack you're already looking at, trapping you between him and the shelf, even when there is plenty of space to put stuff a few feet away. He's done both to me, and I've seen him do it to other women enough that it does not look like an accident. If it was unintentional, he'd also be touching men, carts, and fixtures, but he's not. I do not feel safe shopping here anymore.
Frequently Asked Questions About Goodwill Retail Store
How do I decide what to donate?
Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.
What is the return policy?
Items can be returned for store credit within 3 days of purchase with receipt.
What items are suitable for donation at Goodwill Retail Store?
Donors should follow the "One-Year Rule": If an item hasn't been worn, used, or played with in the past year, it is likely ready to be donated.
What is Goodwill Retail Store's return policy?
Items can be returned for store credit within 3 days of purchase with a receipt.
What are the operating hours for Goodwill Retail Store in Franklin, TN?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sundays from 10:00 AM to 6:00 PM.
What payment methods does Goodwill Retail Store accept?
Goodwill accepts Apple Pay, Cash, Discover, Mastercard, and Visa as payment options.
Is Goodwill Retail Store wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and restrooms.
Where is Goodwill Retail Store located?
Goodwill Retail Store is located at 1203 Murfreesboro Rd., Ste. 135, Franklin, TN 37064-6610, USA.
Can I visit donation centers near Goodwill Retail Store?
Yes, there's a Goodwill Donation Express Center nearby where you can easily drop off donations before or after shopping at the store.
What other Goodwill facilities are near the Goodwill Retail Store in Franklin?
You can visit Goodwill Industries of Middle Tennessee, Inc. and another Goodwill location named Goodwill, Franklin Tn. nearby for additional services and thrift shopping options.
Are there convenient dining options near Goodwill Retail Store in Franklin?
Yes, nearby dining options include Wingstop for chicken wings, Los Primos for Mexican cuisine, and Pasta and Cream for Italian food and ice cream.
What stores are close to Goodwill Retail Store for additional shopping needs?
Nearby stores include Kroger for groceries and pharmacy needs, Braswell & Son Murfreesboro Road for jewelry and fashion accessories, and Dollar General for discount retail items.
Brand Certified Facts from Goodwill Retail Store
This information is certified by Goodwill Retail Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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