Belk

Reviews

• PJ

  Patricia Jackson

  May 7, 2026
  1.0
  I have been a long time customer at Belk but never again! I placed an order for pickup at the Hamilton Place store. Went to the store the next day to pick it up. Checked in, got a confirmation text that they would be right out with it. I checked in at 7:30 pm and waited patiently. Then realized the store closed at 8! No package from pickup!! I had to leave for an extended trip the next day before the store opened. The order was marked as picked up so I thought maybe someone else had gotten it by mistake. When I called the next day, the store manager confirmed the order was still at the store. I requested a refund since I would not be able to pick it up. It has been over a month now and the charge is still on my card. I have spoken with multiple managers over the past month who said that they would take care of the refund but none have. Yesterday I filed a dispute with the credit card company to get my money back. Belk customer service is Nonexistent!
• JS

  Jeffery Smallwood

  Apr 17, 2026
  5.0
  I racked up, the discounts were amazing!
• MW

  Mary Jo Williams

  Mar 21, 2026
  5.0
  Love shopping here! Great selection and very helpful and friendly employees!
• PM

  Phillip Moshenskiy

  Mar 16, 2026
  5.0
  Had a great experience with Marlana! She was super helpful with adjusting my watch and friendly. She handled it with care and took less than 10 minutes
• PP

  Payal Patel

  Mar 4, 2026
  2.0
  Sales associate in the women’s department is rude. Not everyone has apps to check the price, it’s apart of her job to help consumers out. And why is it so hot in here?