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Goodwill Retail Store

3.7
(308 reviews)

Business Details

6708 Nolensville Rd., Brentwood, TN
37027-8805, United States
(615) 346-1696
http://giveit2goodwill.org

About

Thrift Store
The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill of Middle Tennessee is based in Nashville, TN, and serves 48 counties throughout Middle and West Tennessee. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gently-used items that donors no longer want, need or use. Those items are sold, and the revenue helps fund job training services and programs provided by Goodwill Career Solutions. In addition to retail sales, Goodwill depends on several other revenue sources, including state and local grants.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Goodwill Retail Store
6708 Nolensville Rd., Brentwood, TN
37027-8805, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

3.7
308 reviews
5 stars
148
4 stars
61
3 stars
27
2 stars
16
1 star
56
  • AE
    Asad Erfani
    May 29, 2026
    1.0
    I showed up at 7:58 with a truck full of toys and barely used baby clothes for donations and they refused to even talk to me. The guy at the donation drop off walked out and with a smug hand gesture told me to turn around. Not even a hello or sorry were closed. For a corporation that benefits and profits off the generosity of the good hearted folks who are willing to donate their belongings, they’re quick to act like they don’t need it. All of this stuff will go STRAIGHT TO THE CITY DUMP first thing tomorrow because I refuse to let a greedy corporation like goodwill to benefit and profit off the stuff that I paid good ole US dollars for. I wish there was a way to give directly to the ones who need it.
  • CC
    Christina
    May 12, 2026
    1.0
    Had an awful experience with cashier Michelle who has an attitude and is very passive aggressive when you don't round up.
  • JS
    John Smith
    May 8, 2026
    1.0
    So disappointed at goodwill as a company these days (and especially this store). I come into the store and found absolutely nothing because they send everything good off to be sold online to make an extra buck. Lots of stained shirts, worn out shoes, etc. Oh yeah, and bikes priced at $120+. Pretty sad goodwill.
  • LT
    Lee Turner
    Apr 25, 2026
    1.0
    I am so sad and disappointed. I know Goodwill is a for-profit corporation and that there’s very little actual altruism going on when it comes to their business practices. But I at least thought this was a place I could give my belongings a second life—rather than ending up in a landfill. Today when I took kitchen items (breakable dishes, glasses, Pyrex) they just dumped everything out into their bins. This was even after I mentioned most of the items were breakable. I can’t imagine that everything survived. Never again.
  • RH
    RAE'S WORLD GRAY (HelloWorld3)
    Mar 27, 2026
    1.0
    The back of house crew are very rude!! The person in glasses has an attitude.

Frequently Asked Questions About Goodwill Retail Store

How do I decide what to donate?

Follow the "One-Year Rule": If the item has not been worn, used or played within the past year, it has probably served its usefulness in your household.

What is the return policy?

Items can be returned for store credit within 3 days of purchase with receipt.

Brand Certified Facts from Goodwill Retail Store

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Certified July 05, 2026Yext Knowledge Graph
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