Express Factory Outlet is a fashion chain with women’s clothing and men’s clothing, including casual, dressy and party clothes for any occasion. Shop Express Factory Outlet for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit an Express outlet store at 4060 Cane Ridge Parkway in Antioch, TN!
Location
Certified by Express Factory Outlet • Oct 11, 2026
Certified by Express Factory Outlet • Oct 11, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM
Reviews
2.9
16 reviews
5 stars
7
4 stars0
3 stars0
2 stars
3
1 star
6
BR
Brittany Reeves
Aug 7, 2026
5.0
Express is one of my favorite places when I need something for work or a nicer occasion. They have a good mix of professional clothes and cute going-out pieces. Their pants and blazers are especially nice, and I like that a lot of their pieces can work for several different occasions.
AO
Andrew Overton
Nov 3, 2025
1.0
This store is advertised as a factory outlet, but everything is sold at full MSRP. It’s a total scam, and not like other Express factory outlet stores that actually mark down product, as you’d expect at an outlet. Don’t waste your time here, just go to the mall and pay full price there. Same thing.
TC
Tajuanya Carr
Sep 21, 2025
5.0
Greetings! Love this store and the location. When I searched the web for a last minute look Express at this location. was one of the options that popped up. Decided to run to the store to take a quick look and found something. I didn’t experience anything negative or unprofessional. The associate actually helped me and gave me an option. I wasn’t there long because I knew what I was looking for but great experience and location.
TA
Tiffani Arthur
Dec 6, 2024
5.0
I absolutely love Express. This particular store is one of the best that I have been to. The staff is very welcoming and kind. When I entered the store, I was looking for an outfit for a special occasion. I was met by Michael, the assistant manager. He was incredibly helpful and attentive. Michael was very patient with me. I can admit I’m not the easiest to deal with but he kept a smile on his face and made my day. I ended up walking out with the perfect outfit. Thank you Michael for all of your help and expertise. I will be a returning customer!!!!
OP
Om Patel
Mar 25, 2024
2.0
Manager called us rude and started arguing with my mom about it not being the employees responsibility to put hangers that my family can’t find on cloths. I know it was about closing time and employees are ready to leave, but there is no need to call my family rude and saying that it’s not the employees responsibility to clean after the store. It actually is the responsibility of the employees and manager to take care of their own store. I see it as rude as you have my mother the lazy eye after and talking very strongly with us even though I myself was calm. I’m sorry that we weren’t the best customers but the manager should have been mature enough not to argue even if you had a bad day. Again I am gonna say it, it is the employes responsibility to take care of their store and their customers. The manager doesn’t own express and shouldn’t be that immature. P.S my family spent $500 today their and we are *expressing* no hatred.
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Nashville Outlets hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is Express NEXT?
EXPRESS NEXT is a customer loyalty program where enrolled members can earn points and receive rewards that can be used towards future purchases. Terms and conditions such as expiration dates apply; visit https://www.express.com/nextrules for details.
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days for items purchased at Express Factory Outlet stores. Items must have any “Do Not Remove” tags attached. Returns from Express or Express Men stores or online purchases are not accepted at the outlet.
Where can I purchase an Express gift card?
Gift cards can be purchased at Express retail stores, Express Factory Outlet stores, and online at express.com.
What are the store hours for Express Factory Outlet in Antioch, TN?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What sizes are available at Express Factory Outlet?
The outlet offers women's sizes 00-14 and XS–XL, and men's sizes XS-XXL including pants waist sizes 28-38 and jackets 36S-44L.
How can I contact Express Factory Outlet customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
What payment methods does Express Factory Outlet accept?
Express Factory Outlet accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
What nearby stores can I visit along with Express Factory Outlet?
Nearby stores include PUMA, J.Crew Factory, adidas Outlet Store Antioch, Under Armour Factory House, COACH Outlet, Michael Kors Outlet, and Gap Factory, all offering a variety of apparel, shoes, and accessories.
Are there dining options close to Express Factory Outlet?
Yes, nearby dining includes Prince's Hot Chicken, Red Bicycle Coffee & Crepes, and Eggspectation - Nashville, perfect for a meal or snack before or after shopping.
Is there a beauty or wellness salon near Express Factory Outlet?
Near the outlet, you can find beauty and wellness services at Noire The Nail Bar, Studio Monday, and Naturally Marie hair salon and beauty spa.
How can I find the Express Factory Outlet store online?
Visit https://stores.expressfactoryoutlet.com/us/tn/antioch/4060-cane-ridge-parkway to view store info and shop online.
Brand Certified Facts from Express Factory Outlet
This information is certified by Express Factory Outlet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: