Belk

Reviews

• MI

  Mike Irwin

  May 2, 2026
  5.0
  I have been shopping at this location for a couple of years. My wife and I try and purchase most of our jewelry here. The lady Dolce Gomez that works at the jewelry counter is amazing. She is selling, helping, and checking out multiple people with a smile and helping every customer with smile and efficiency. Great Customer Service. Hope the management reads positive reviews on their employees
• CR

  Centro de Vida Ruah

  Apr 13, 2026
  5.0
  Un sitio ideal para encontrarse con Dios
• LL

  LowcountryJanise

  Apr 10, 2026
  1.0
  I want to share my experience from yesterday and then move on from it. I was shopping in the store with my child, and unfortunately, I was disappointed with how my visit was handled. I started in the plus-size section and selected several items I wanted to try on—approximately 15 to 20 pieces. As someone who typically has to try on multiple items before finding something that works, I wanted to avoid making repeated trips between the sales floor and the fitting room. I placed everything in a shopping cart and then went to the children’s section so my child could pick out a few things as well. Altogether, we probably had 30 to 40 items in the cart. When we went to the fitting room, there was no posted policy limiting the number of items allowed, nor was there an associate present to provide guidance. I am always respectful of store policies, and if someone had simply asked me to reduce the number of items, I would have done so without issue. As I was looking for a clean fitting room—since two of them were piled high with clothing—an asset protection employee entered the women’s fitting room area and told me to bring the items back out when I was finished. At first, I did not respond because he had not identified himself. He repeated himself in a harsh tone, and I said okay. As he was leaving, I commented that it was surprising to see a man in the women’s fitting room area. He responded by referencing his job, and I continued with trying on my clothes. Once I was finished, I carefully rehung everything because I believe in being courteous and cleaning up after myself. I then went to the children’s section to return the items we had decided not to purchase. To my surprise, the same asset protection employee was in that area as well. I noticed him greeting other shoppers, which stood out to me given our earlier interaction. At that point, I politely asked if I could speak with him. I asked whether he was following me because I found it concerning that he had been in the fitting room area and was now in the same section where I was shopping. He immediately became defensive and said it was his job to walk the floor. While I understand that asset protection staff have responsibilities, having a full cart does not automatically mean someone is stealing, and I did not appreciate feeling singled out or treated with suspicion. As the conversation ended, I took a photo of the employee involved because I felt uncomfortable with how the situation was handled. Another employee, who was standing nearby, also became involved, even though my intention was only to document the person I had interacted with directly. I am leaving this review because no customer should feel watched or judged while shopping—especially when they are simply trying to make purchases. I have spent significant money at this store over the years, and this experience was upsetting. I am not interested in escalating this to corporate, but I do believe this location could benefit from improving its customer service approach. What the store chooses to do with this feedback is up to them.
• BS

  Brittany Soriano

  Apr 6, 2026
  1.0
  I would give zero stars if I could. The "customer service" team there are very rude! I asked a lady where the restroom was and she just responded "back of the store" I just started walking towards what I thought was the "back of the store". The store is round... the restrooms are located in the home department don't understand how hard it is to just say in the home dept. Then after we found the restrooms I sent my 12 and 6 yr old boys into the men's and I went to the women's. I come out and there is a man with a Belk name tag standing beside the men's door listening. I thought it was strange.He looked as though he was coming out of the store room which was located next to the restrooms. I could hear them laughing and he said do you have some boys in there and I responded "yes.are they being bad" and he said " I don't know but they better not be." Um excuse me. I responded " do you need want to go in there and check on them?!" And he's walking away from me saying " you got it". You're damn right " I got it." So my boys came out and I asked what they were doing in there. And my oldest said the sink's knob kept spinning around and my youngest thought it was funny. I was going to buy something from there but because I felt so unwelcomed there I left. I usually don't even go to Northwoods mall because you never know if you're going to get shot but I had to go to LensCrafters in the mall so I was just gonna buy it in store. So y'all lost a sale. And instead of worrying about my kids yall need to worry about organizing the store especially the shoe section I've seen better organization at a flea market! I won't be going back to Belk at Nothwoods and if you need actual customer service don't go there
• LB

  Lenwood Beasley

  Apr 6, 2026
  5.0
  Wife and I did some shopping here for Easter. Service was good. Some items are pricey. I do recommend.