Bass Pro Shops

Reviews

• PP

  pontiact31

  Aug 15, 2026
  1.0
  Tom is the absolute worst archery pro shop guy they have bought a bow came back a few hours later to get it tuned brought it in without a case tom thought I was attempting to steal the bow and at one point refused to give it back after an exchange of words I got the bow back and reported it to the manager to which he didn’t really seem to care after the confusion went back with manager to which tom this said are you ready to start over? Just absolutely the worst customer service I returned my bow that instant and decided to bite the bullet and go to an actual pro shop
• JC

  jman c

  Aug 12, 2026
  5.0
  I want to give a big shout-out to the Bass Pro Shops staff, especially Manager Craig Brown, for going above and beyond to help me with my purchase. Craig’s professionalism, communication, and coordination made it possible to have a product shipped to my local store in Maryland, even though the item was listed as store pickup only. He went the extra mile to make an otherwise impossible purchase possible. Everyone I spoke with was warm, friendly, and helpful, which made the entire experience with Bass Pro Shops a memorable one. Thank you again to Craig and his team for the outstanding customer service. You all made it happen!
• DE

  Daniel Elliott

  Aug 12, 2026
  1.0
  I placed a on line order for pickup at Myrtle beach store, only half of the order was in. I picked up the order that was there. And asked if they could ship the other half of my order to my home. Was told I had to call customer service to have it shipped to my home. They in turn told me only the store can do it. Seems like no one wants to do there jobs. It should have taken a few key strokes to make it happen. Had to cancel the rest of my order very disappointed in there customer service on both ends
• NS

  Nuriel Salinas

  Aug 7, 2026
  5.0
  I stopped by Bass Pro Shops just to see if they had a Pond Prowler in stock, and they did. I had a ton of questions, and Rich exceeded every expectation. He took the time to answer each one thoroughly without ever making me feel rushed. His knowledge, patience, and genuine willingness to help made the entire experience enjoyable. Customer service like his is hard to find these days, and he went well above and beyond what I expected. Rich is a huge asset to Bass Pro Shops and absolutely deserves recognition for his outstanding customer service. Thank you for making my purchase decision so much easier!
• SM

  Sean Mc

  Aug 1, 2026
  1.0
  Never try and buy a firearm here. They do not adhere to SC legal requirements and make you do unnecessary things that slow down or cause sales to fail. They don't care at all. Bad bad bad Customer Service and expensive to boot