Palmetto Dunes General Store is located in the heart of award winning Palmetto Dunes Resort. We are within walking distance to the beach, tennis center, and the Robert Trent Jones Golf Course. The PD General Store has been a “Hilton Head Institution” since 1979. We’ve received multiple awards including Best Hilton Head General Store and Best Fried Chicken in Hilton Head. Freshly brewed coffee and hot tea is always on hand. Breakfast and lunch is served daily Monday through Friday. We have a wide variety of groceries, beer and wine, a fine selection of cigars, gift items, t-shirts and everything you need for the beach. Our large selection of ice cream and candy will satisfy any sweet tooth.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.