lululemon

Reviews

• LD

  Lydia Ditzenberger

  Sep 6, 2026
  3.0
  Day one I was without a voice and the whole staff was fanatic about it. Helped me arrange my pants to be tailored and select a few new ones. However they tailored 2/5 pants so extremely short there’s no way I could wear them. None of the staff there knew what to do and simply said to come back the following day and maybe the store manager could do something even though I had made it clear that wasn’t possible due to leaving the country for work and I needed some solution in that day. Fortunately, JJ one of the floor team helped me find suitable sizes of new so I’d have them before my business trip. But now I’m out the money from a poor hem job from the shop with zero accountability. I don’t blame the staff, but there needs to be a clean policy on this.
• RD

  Rhonda Davis

  Sep 4, 2026
  5.0
  Customer service was on point❤️❤️
• SJ

  Sammy Jimenez

  Aug 16, 2026
  1.0
  An older lady that works near the fitting rooms is very very rude and made my girlfriend and i feel very uncomfortable. She rolled her eyes at her when she asked for help and was having smart comments and asking questions like “what do you even need sweatpants for” and asked “have you ever even shopped here before” that is very offensive and an employee like that does not deserve to be working there.
• GB

  Gabriel Bradford

  Aug 1, 2026
  5.0
  Great customer service
• DO

  Derek Oss

  Jul 12, 2026
  1.0
  My experience at the store has not been bad, apart from one or two employees being distant from customers. Good service, but not the best men’s selection. Really though, the management here is quite mediocre, alongside corporate policies. Starting at some point in June, they completely restricted customers from purchasing gift cards unless they were $50, $100, 150, etc. You cannot even add money to a gift card for personal use per corporate and management. This is insane, and restrictive of purchases for merchandise from the official store. When I go to talk to official support from corporate, they literally labeled their team as Customer Education and that “somebody will be here to educate you shortly.” Very insulting for anybody who has a legitimate issue to be told “you will be educated shortly.” if the company itself doesn’t want my money for the merchandise, then I will just buy it from eBay and look for alternative brands that actually want my business. Since lululemon is saying screw you to me and many other previously loyal customers, I will just take my business elsewhere and stay away from Lululemon’s corporate owned storefronts. See ya…

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