JCPenney

Reviews

• AL

  Ava Lanphear

  Jun 22, 2026
  1.0
  I usually enjoy my experience when I come here and the checkout staff are always assistive as well as attentive but the last two times I’ve been in the makeup/beauty store the attendant has made me feel rushed as well as incredibly uncomfortable. I love makeup so I was in there for about 10-15 mins max looking around for what I wanted both this time and last, the first time there was another worker that came in shortly after I did and I noticed them observing me pretty much immediately which made me nervous so I grabbed something fast just so I could get out of there as soon as possible. This time I came with a friend and knew what I was looking for compared to the pervious time, we were the only customers in the makeup store and my friend pointed out to me that the attendant called the manager and they were talking and staring directly at us. The attendant also circled us to look many times. I always come in friendly with a smile on my face, for the record I also have never stolen anything from a business in my life so to come in this store and be treated like a thief is insane to me!!! I’ve bought things both times because as I previously mentioned I love makeup but next time I will NOT be returning to this location for such after being treated so poorly. But on a positive note as I already said, the clothing cashiers are always lovely & professional but the treatment from the makeup attendant is incredibly bizarre and should not be allowed!
• JJ

  Jay

  Jun 15, 2026
  1.0
  This crooked woman who works here totally tricked me into signing up for the JC penny credit card. Lied about the entire thing and about it not it being a credit card. Just said it was this new " jc penny card and I will get this huge deal, it'll only take a second" then lied about why it was asking for my ssn. I will never shop here again because of how grimey and deceiving this woman was to lie to me like that and make me deal with a credit car I never wanted.
• MS

  Marae Shimohiro

  Jun 11, 2026
  3.0
  I popped into JCPenney the other day while running some errands. It was a pretty average visit, honestly. The store had a decent amount of items to choose from, but it was really difficult to find anyone to help me when I had a question about sizes. The checkout line was also moving quite slowly, which was a bit annoying since I was in a rush. It is a convenient place if you just want to grab a few basic things, but do not expect a super quick or personalized shopping experience. I would likely stop by again if I really needed something specific, but it is not somewhere I would go just for fun.
• RS

  Raymond Sanchez

  May 29, 2026
  5.0
  Excelente
• ON

  Ohodgee Nieves

  May 23, 2026
  5.0
  JCPenney has great deals.