This profile is uncertified and using publicly sourced data
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Business Details
About
FloristFlowersGift ShopWedding Planner
Brighten someone’s day with beautiful, fresh flowers from Matlack Florist! Serving West Chester, PA since 1978, we’re your trusted, family-owned florist for premium floral arrangements, unique gifts, and exceptional customer service. As one of the leading flower shops in West Chester PA, we take pride in offering fast and reliable flower delivery for birthdays, anniversaries, or just because. Whether you visit us in-store or order online, our dedicated team is here to help you celebrate every occasion!
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.