Movado Company Store

Reviews

• SJ

  Shital Joshi

  5 days ago
  4.0
  I wanted to give 5/5 but one little glitch changes how you feel about the place and customer service. When we entered my husband approached a guy name Mike old person with Grey hair to share the price of 1 watch that we liked. He snapped at my husband loudly and dint help us with his attitude. There were 2 more customers standing by us they also dint like Mike's attitude. We wanted to leave the store right away but then amazing Abigail came ane apologized to us right away for Mike's tone. Abigail treated us with respect and attention to our needs. She made us feel so special that we ended up buying more than 4 wrist watch for ourselves including movodo, hugo and lacoste . As store got busier Matthew also helped us about different types of watch ⌚️ loved energy of Matthew and Abigail. Mike is not a good fit for the store you can lose 3 customers in 1 second because of his tone and attitude full of rudeness. He never apologized to us. I will give 5/5 to the store if Mike's behavior issue wasn't there. Thanks Abigail and Matthew for amazing time. Owners should consider such behaviors and teach the employee on how to behave with customers. And I also want to share that one should never lose a store manager like Abigail she is amazing . Without her the store wouldn't be as busy as it was on July 4th.
• DS

  Duaa Sayed

  May 31, 2025
  5.0
  Alice provided us best customer service she was being helpful patient ..she is best 👌 I really appreciate that
• BV

  Brisa Valentin

  Jan 7, 2023
  1.0
  Service was outstanding from Alice BUT forgot to include my links in my box when purchased on December 3, 2022. Several texts back & forth and that she would personally mail them to me. Alice as of today January 7, 2023 I still haven't received my missing links.
• SG

  Sanjay Gupta

  Oct 9, 2022
  4.0
  Normally I don't write outlet shops review as there are always mixed responses/prices differ due to the sale season But this review is special for Movado store and a special shout out to their sale person “Aby” We wanted to buy one watch but some were out of budget and some were “Naah” But Aby's response to us was amazing.. she was equally cheerful, helpful, and attentive and helped us with our decision One particular customer was rude to me and Aby took care of it.. - so thanks Aby... We ended up buying 2 watches … The store has a vast collection of Lacoste- boss-Hugo-Tommy-coach-MVAT-Movado- and many more…
• LP

  Lisa Piernot

  Nov 20, 2020
  5.0
  This store is outstanding for over a decade. My rep Michael is second to none. His customer service and concern is professional and courteous and I would not buy for another store. This place is the best and so is Michael

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