Pocket Books is an independent bookstore in Lancaster, PA. We believe that bookstores are places for communities to share knowledge, wisdom, resources, and connections. We stock an intentional and eclectic selection of books that we hope will help you feel safe exploring something new! Pocket Books is a place where people find support for their ideas and interests, and a place where readers discover new things to care about.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.