Charles Tyrwhitt

Reviews

• OG

  Othalie Graham

  4 days ago
  5.0
  I cannot say enough wonderful things about the exemplary service I received from Julie Tang. From the very first interaction, Julie demonstrated professionalism, kindness, patience, and an incredible attention to detail that immediately set her apart. She went far above and beyond what was expected, making me feel genuinely valued, heard, and cared for throughout the entire experience. What impressed me most was Julie’s ability to combine efficiency with true compassion and warmth. In a world where exceptional customer service can be rare, Julie delivered it effortlessly. Every question was answered thoroughly, every concern was handled with grace, and her positive attitude made what could have been a stressful situation feel seamless and reassuring. Julie Tang is the definition of excellence. Her dedication, work ethic, and sincere commitment to helping others deserve to be recognized and celebrated. Experiences like this are unforgettable, and they are the reason people remain loyal to an organization. I am deeply grateful for all of her help and would enthusiastically recommend her to anyone. She is truly outstanding.
• DR

  Donald Ransom

  Mar 9, 2026
  2.0
  Bought two no-iron dress shirts; alterations were poorly done; otherwise, nice shirts. As part of same purchase, bought two no-iron button down shirts which are not no-iron and come out of the dryer terribly wrinkled. Since the first dress shirts were okay, I thought I would give them another try. I bought four shirts. Again, nice shirts but they were not altered properly (way too long) and when I called customer service they said I would need to take all kinds of measurements and submit photographs for them to consider issuing a return label even after I explained that the sleeves are a solid inch longer than the last shirts I bought from them. I should have known better than to make a second purchase from this company. Fool me twice … shame on me.
• CA

  Cesar Avila

  Feb 26, 2026
  5.0
  Ken was very knowledgeable and helpful with helping get fitted into a tuxedo for my wedding. Highly recommend to go see Ken. The quality of the clothing and service was excellent. A bit pricer than your usual suit place, but worth it if you appreciate quality clothing. 10/10 experience. You only get married once, hopefully, why not treat yourself.
• JD

  Jonathan Dardine

  Jan 25, 2026
  5.0
  Great quality mens dress apparel with a large variety of colors and options. Also phenomenal customer service with a gentleman by the name of Julian assisting me with finding larger sized shirts as well as pairing with matching ties and socks to keep me looking sharp. High quality all around!
• KE

  Kennedi Van Eyken

  Dec 16, 2025
  5.0
  Came in to shop for my dad’s birthday gift and the entire team was welcoming and able to look up sizing that was sold out in store and helpful with reaching out once items arrived to the store.